Administrator's Guide

Features and technical reference
555-233-5061806 Issue 5 October 2002
Interactions
■ Automatic Alternate Routing (AAR)
If a user dials the AAR feature access code followed by destination digits
to place a call and the destination is busy, reset shift dial tones is heard. If
the user then dials a new destination last digit, a new call is placed and the
display updates as if the AAR feature access code, followed by the new
destination, was dialed originally.
■ Bridged Call Appearance
If set A has a bridged appearance on set B, and both users A and B are
off-hook on that bridged appearance, and set A calls set C, and set C is
busy, both A and B hear reset shift dial tone. If set B then presses a single
digit, the digit is ignored and both A and B continue to hear reset shift dial
tone. Set A must dial the new destination last digit.
■ Distributed Communications System (DCS)
Reset shift call works in a DCS network over ISDN trunks. DCS+ and
QSIG networks always support reset shift calls.
■ Forwarding
If the called destination is forwarded to station A and station A is busy, the
switch applies reset shift dial tone.
If a user dials to a forwarded set and then gets reset shift dial tone, and
enters a digit, the number dialed by the reset shift call feature is 1 digit off
from the original user-dialed number, not the forwarded-to number.
■ Hot Line Service
If a station set user with hot line service reaches a busy endpoint, the user
hears busy tone and not reset shift dial tone.
■ Intercom
■ Dial
If a user lifts the handset, presses the
DIAL INTERCOM button, dials the
1-digit or 2-digit intercom code assigned to another set, and reaches
a busy set, the switch plays busy tone, not reset shift dial tone.
■ Automatic
If a user lifts the handset, presses the
AUTOMATIC INTERCOM button,
and reaches a busy set, the switch plays busy tone, not reset shift
dial tone.