Administrator's Guide

Features and technical reference
555-233-5061838 Issue 5 October 2002
Message retrieval
Certain phones and the attendant groups can be designated for system-wide
message retrieval. Users of these phones or consoles can retrieve LWC and Call
Coverage messages for other phone users, including DDC groups, UCD groups,
and TEG. They can also retrieve external call logs. You can assign system-wide
retrieving phones or consoles on the Feature-Related System Parameters screen.
Messages for a phone user can be retrieved at selected phones or any attendant
console if the retriever is in the user’s Call Coverage path and if permission to
retrieve messages is assigned for the user’s phone.
Enhanced Telephone Display
With Enhanced Telephone Display, you can choose the types of characters that
appear on your phone displays. You can choose standard Roman characters, or
Cyrillic, Katakana, or Ukrainian characters. Your Avaya representative sets the
character type on the System Parameters Country-Options screen. The character set
displayed is also determined by the phones your company uses.
You can choose one of the following character sets for messages on your display
phones:
■ Cyrillic contains the characters required to display the Russian language. All
Russian characters appear in capital letters.
■ Katakana contains the characters to display the Japanese language as well as
some European characters and other symbols. All Japanese characters
appear in capital letters.
■ Roman contains two character sets:
— US English contains the Roman alphabet, numerals, and special
characters found on the standard US English keyboard. US English
characters appear in capital and lowercase letters.
— European contains characters for many European languages. All
European characters appear in capital letters.
■ Ukrainian contains the characters required to display the Ukrainian
language. All Ukrainian characters appear in capital letters.
The type of phones your company uses must support the characters you want to
display. Each character set requires specific firmware in the phone. Make sure you
use phones with the same firmware type across your entire system, or the displays
do not appear as expected. Your Avaya representative can make sure that you have
the correct phone types for the characters you want to display.