Administrator's Guide

Features and technical reference
555-233-5061872 Issue 5 October 2002
■ Most tenant partitions are discrete, separate units. By default, the system
prevents all tenants, except partition 1, from accessing stations or trunking
facilities belonging to other tenants. However, you can change this default.
You can give explicit permission for one tenant to access another. For
example, you can allow tenant 6 to call tenants 9 and 16 only.
NOTE:
If a tenant has permission to call another tenant, it has access to every
endpoint belonging to that tenant. For example, if tenant 6 has
permission to call tenant 9, tenant 6 can also use any trunking
facilities present in tenant partition 9.
■ Even if two extensions are blocked from calling each other by Tenant
Partitioning restrictions, either extension can still reach the other by dialing
the extension’s Direct Inward Dialing (DID) number via the public
network.
■ If any facilities are to be shared among tenants who do not want complete
access to each other’s facilities, you must group the shared facilities in a
separate partition. For example, if two tenants share a trunk, but do not
have direct access to each other’s telephones, that trunk will need to be
placed in its own partition so that both tenants can access it.
It is also important to consider the following constraints and requirements of
access control, attendant services, music sources on hold, and network route
selection when you establish or assign partitions.
Access control
Features such as call coverage are limited by tenant-to-tenant access restrictions.
For example, suppose tenant 1 includes a telephone from tenant 2 in its coverage
path. If tenant 3 has permission to call tenant 1 but not tenant 2, a call from tenant
3 to tenant 1 skips the tenant 2 coverage point.
You may also want to set up tenants with special access privileges. For example,
you might give a restaurant in an office complex permission to be called by any
other tenant. Likewise, permission to call or be called by other tenants is helpful
for building security or Avaya MultiVantage administration or troubleshooting.
You can also assign all CO trunks to one tenant partition that can then be accessed
by all other tenants.
Attendant services
Tenant Partitioning allows you to provide personalized attendant services to each
tenant.