Administrator's Guide

Terminating Extension Group
Issue 5 October 2002 1885555-233-506
Related topics
For more information about configuring the TTI system-wide fields, see
‘‘Feature-Related System Parameters’’ on page 795.
For more information about setting the TTI feature access codes, see ‘‘Feature
Access Code’’ on page 781.
Terminating Extension Group
A TEG allows an incoming call to ring as many as 4 phones at one time. Any user
in the group can answer the call.
Detailed description
You can administer any phone as a TEG member; however, only a
multiappearance phone can be assigned a TEG button with merged-status lamp.
The TEG button allows the user to select a TEG call appearance for answering or
bridging onto an existing call but not for call origination.
When a TEG members answers an incoming call, a temporary bridged appearance
is maintained at the multiappearance phones in the group. However, this
appearance is not visible. Any TEG members can bridge onto the call by pressing
the TEG button.
Considerations
■ A phone user can be a member of more than one TEG, but can have only
one TEG button for each group.
■ A TEG can handle only one TEG call at a time. Additional calls do not
reach the TEG. If a coverage path is assigned to the TEG, the additional
calls route accordingly.
Interactions
■ Automatic Callback
This feature cannot be active for a TEG.
■ Bridged Call Appearance
Calls to a TEG cannot be bridged, except via a Temporary Bridged
Appearance.