Administrator's Guide

Features and technical reference

555-233-5061886 Issue 5 October 2002

■ Call Coverage

A TEG can have a Call Coverage path assigned, but cannot be a point in a

Call Coverage path.

A Send Term button for the TEG can be assigned to group members who

have multiappearance phones. When a user presses Send Term, calls to the

TEG redirect to coverage. The merged status lamp lights on all phones with

a Send Term button. Any member with a Send Term button can deactivate

Send Term by pressing the button. Incoming calls are directed to the group.

■ Call Park

A TEG call cannot be parked on the group extension. However, a group

member answering a call can park a TEG call on their own extension.

■ Direct Department Calling (DDC) and Uniform Call Distribution (UCD)

A TEG cannot be a member of a DDC or UCD group.

■ Internal Automatic Answer

TEG calls are not eligible for Internal Automatic Answer; however, calls

placed to an individual extension are eligible.

■ Leave Word Calling

Leave Word Calling messages can be stored for a TEG and can be retrieved

by a member of the group, a covering user of the group, or a system-wide

message retriever. Phone Display and proper authorization can be assigned

to the message retriever. Also, a remote Automatic Message Waiting lamp

can be assigned to a group member to provide a visual indication that a

message has been stored for the group. One indicator is allowed per TEG.

■ Privacy — Manual Exclusion

Privacy — Manual Exclusion can be assigned to any of the phones in a

TEG to prohibit bridging by other group members. A TEG member who

attempts to bridge onto a call with Privacy — Manual Exclusion active is

dropped.

■ Temporary Bridged Appearance

At multiappearance phones in the TEG, a temporary bridged appearance is

maintained after a call is answered. Thus, other members of the group can

bridge onto the call.