Administrator's Guide

Whisper paging
Issue 5 October 2002 1927555-233-506
See ‘‘Class of Service’’ on page 672 for information about and field descriptions
on the Class of Service screen. Complete the Call Fwd-All Calls field on this
screen to administer the switch for voice messaging.
See ‘‘Coverage Path’’ on page 696 for information about and field descriptions on
the Coverage Path screen. Complete all fields on this screen to administer the
switch for voice messaging.
See ‘‘Trunk Group’’ on page 1233 for information about and field descriptions on
the Trunk Group screen. Complete all fields on this screen to administer voice
messaging for a DCS configuration.
Whisper paging
Whisper paging allows one user to interrupt or “barge in” on another user’s call
and make an announcement. The paging user dials a feature access code or
presses a feature button, then dials the extension they want to call.
Only the person on the paged extension can hear the page: other parties on the call
cannot hear it, and the person making the page cannot hear anyone on the call. If
the paged user has a display phone, he or she can see who is making the whisper
page.
For example, let’s say users A and B are on a call. C has an urgent message for A
and makes a whisper page. All 3 users hear the tone that signals the page, but only
A hears the page itself. The person making the page, C, cannot hear A or B.
Brief description
Allowing users to make whisper pages
To make a whisper page users dial a feature access code or press a feature button,
then dial the extension of the user they are trying to reach.
■ To assign a feature access code, enter a code in the Whisper Page
Activation Access Code field on the Feature Access Code screen.
■ To give users a feature button for making a whisper page, use the Station
screen and administer a Whisper Page Activation button on users’ phones.