Administrator's Guide

C
Issue 5 October 2002 1959555-233-506
call work code
A number, up to 16 digits, entered by ACD agents to record the occurrence of customer-defined events (such
as account codes, social security numbers, or phone numbers) on ACD calls.
CAMA
Centralized Automatic Message Accounting
carrier
An enclosed shelf containing vertical slots that hold circuit packs.
carried load
The amount of traffic served by traffic-sensitive facilities during a given interval.
CARR-POW
Carrier Port and Power Unit for AC Powered Systems
CAS
Centralized Attendant Service or Call Accounting System
capability
A request or indication of an operation. For example, Third Party Make Call is a request for setting up a call;
event report is an indication that an event has occurred.
capability group
Set of capabilities, determined by switch administration, that can be requested by an application. Capability
groups denote association types. For example, Call Control is a type of association that allows certain func-
tions (the ones in the capability group) to be performed over this type of association. Also referred to as
administration groups or application service elements (ASEs).
CA-TSC
Call-Associated Temporary Signaling Connection
cause value
A value is returned in response to requests or in event reports when a denial or unexpected condition occurs.
ASAI cause values fall into two coding standards: Coding Standard 0 includes any cause values that are part
of AT&T and CCITT ISDN specifications; Coding standard 3 includes any other ASAI cause values. This
document uses a notation for cause value where the coding standard for the cause is given first, then a slash,
then the cause value. Example: CS0/100 is coding standard 0, cause value 100.
CBC
Call-by-call or coupled bonding conductor
CC
Country code
CCIS
Common-Channel Interoffice Signaling
CCITT
CCITT (Comitte Consultatif International Telephonique et Telegraphique), now called International Telecom-
munications Union (ITU). See International Telecommunications Union (ITU).
CCMS
Control-Channel Message Set
CCRON
Coverage of Calls Redirected Off-Net