Administrator's Guide

Glossary and abbreviations
555-233-5061992 Issue 5 October 2002
RCL
Restricted call list
read-only memory (ROM)
A storage arrangement primarily for information-retrieval applications.
recall dial tone
Tones signalling that the system has completed a function (such as holding a call) and is ready to accept dial-
ing.
redirection criteria
Information administered for each voice terminal’s coverage path that determines when an incoming call is
redirected to coverage.
Redirection on No Answer
An optional feature that redirects an unanswered ringing ACD call after an administered number of rings. The
call is then redirected back to the agent.
release
To release a call is to initiate its disconnection.
release signal
The signal one switch sends to another to disconnect a call. If the calling switch ends the call, it sends a “for-
ward” release signal. If the receiving switch ends the call, it sends a “backward” release signal.
remote home numbering-plan area code (RHNPA)
A foreign numbering-plan area code that is treated as a home area code by the Automatic Route Selection
(ARS) feature. Calls can be allowed or denied based on the area code and the dialed CO code rather than just
the area code. If the call is allowed, the ARS pattern used for the call is determined by these six digits.
Remote Operations Service Element (ROSE)
A CCITT and ISO standard that defines a notation and services that support interactions between the various
entities that make up a distributed application.
REN
Ringer equivalency number
reorder tone
A tone to signal that at least one of the facilities, such as a trunk or a digit transmitter, needed for the call was
not available.
report scheduler
Software that is used in conjunction with the system printer to schedule the days of the week and time of day
that the desired reports are to be printed.
RFP
Request for proposal
RHNPA
See remote home numbering-plan area code (RHNPA).
RINL
Remote indirect neighbor link
RISC
Reduced-instruction-set computer
RLT
Release-link trunk