Administrator's Guide

About this document
555-233-50620 Issue 5 October 2002
The book is divided into three volumes that present information on how to
perform administrative tasks, how to complete administrative screens, and more
detailed information on individual features.
Organization
The first volume of this document provides step-by-step tasks for the
administrative procedures that implement MultiVantage features. The second
volume explains how to fill out MultiVantage screens and defines the values for
the fields on the screens. The third volume explains MultiVantage features and
provides additional detail about switch operations.
The following list describes the sections in this book.
‘‘System basics’’
tells you how to log in and log off, set permissions for others
who use the administration terminal, set daylight savings rules, set the system date
and time, post messages, and back up the information you administer.
‘‘Introduction to the MultiVantage system’’ provides information on system-wide
functions. It explains how to read, use, and make simple changes to your dial plan,
and how to assign feature access codes.
‘‘Managing phones’’ explains how to add, swap, and remove phones on your
system, and how to customize a phone for a switch administrator.
‘‘Managing phone features’’ explains how to administer feature buttons for your
users’ phones.
‘‘Managing your attendant consoles’’ explains attendant console feature buttons,
and tells you how to change, move, or add attendant consoles.
‘‘Managing displays’’ provides information on the messages that appear on the
read-out screen on display phones.
‘‘Handling incoming calls’’ shows you how to set up call coverage for incoming
calls to be sure that incoming calls are answered when the called party is
unavailable.
‘‘Routing outgoing calls’’ explains how the switch handles outgoing calls and
tells you how to modify call restrictions and your routing plan.
‘‘Managing multimedia calling’’ describes the Multimedia Applications Server
Interface (MASI), and provides instructions on administration, monitoring, and
troubleshooting. This section also provides information on Multimedia Call
Handling (MMCH), which enables users to control voice, video, and data
transmissions using a telephone and PC.