Administrator's Guide

Index
Issue 5 October 2002 2007
555-233-506
Call Charge Information
administering AOC
, 545
administering PPM
, 546
advice of charge (AOC) description
, 1527
Call Detail Recording (CDR) reports
, 1528
charge displays
, 1528
collecting information about calls
, 537
description, 1527
Periodic Pulse Metering (PPM)
, 544, 1527
viewing
, 547, 1528
call classification answer detection, 1468
Call Coverage
adding to a coverage path
, 195
administering system-wide characteristics, 190
advanced
, 193
assigning coverage paths
, 192
basic, 189
call classification
, 1534
call forwarding
, 199
conditions that override, 1539
Consult
, 1540
coverage answer groups
, 198, 1541
Coverage Callback, 1540
Coverage Incoming Call Identification (ICI)
, 1541
coverage paths
, 1534
coverage subsequent redirection intervals, 1533
covering user options
, 1540
defining coverage for calls redirected to external
, 194
defining time-of-day coverage, 196
description
, 1533
directed call pickup
, 1539
Extended User Administration of Redirected Calls, 1545
features that override
, 1537
for a hunt group
, 1717
guidelines, 1546
hardware requirement
, 1533
redirecting calls to an off-net location
, 193
remote off net call coverage, 1542
setting up a time-of-day coverage plan
, 197
subsequent redirection interval
, 1535
switch communication interface (SCI) links, 1544
time of day coverage table
, 1541
typical coverage arrangements
, 1546
VDN in a Coverage Path (VICP), 1544
Call Coverage / Call Forwarding System Parameters
commands
, 1374
screen, 1167
Call Detail Recording (CDR)
, 1553, 1634
account code dialing description
, 1554
alarm button, 137
call charge information reports
, 1528
call disconnect data
, 1595
call splitting examples, 1557
call splitting for incoming and outgoing trunks
, 1558
CDR Privacy
, 1559
collecting information about calls, 537
condition code override matrix
, 1592
condition codes
, 1589
customized formats, 1562
Call Detail Recording (CDR), (continued)
data format—59 character
, 1566
data format—enhanced expanded
, 1577
data format—enhanced LSU
, 1574
data format—enhanced printer
, 1569
data format—enhanced TELESEER data format
, 1565
data format—enhanced unformatted
, 1581
data format—expanded, 1575
data format—Int process
, 1582
data format—Int-direct
, 1584
data format—Int-ISDN, 1585
data format—ISDN LSU
, 1573
data format—ISDN printer
, 1568
data format—ISDN TELESEER, 1564
data format—LSU
, 1572
data format—LSU-expand
, 1571
data format—printer, 1567
data format—TELESEER
, 1563
data format—unformatted
, 1579
date record formats, 1561
description
, 1553
encoding for TSC flags
, 1599
establishing, 538
example
, 1616
forced entry of account codes (FEAC)
, 542, 1554
incoming trunk call splitting, 1555
incoming trunk examples
, 1556
intraswitch CDR
, 540, 1559
output, 1560
PCOL trunks
, 422
record field descriptions
, 1587
security, 1554
System Parameters
, 646
commands
, 1333
call display button
, 136
call forward button
, 136, 137
Call Forwarding
call forwarding—all calls description
, 1612, 1720
call forwarding busy/don’t answer description
, 1612, 1613
call forwarding off net description, 1612, 1613
call forwarding override
, 1612, 1614
description
, 1612
setting up, 199, 202
Call Identification
, 1665
call identification displays
, 1835
call appearance identification, 1835
call purpose identifiers
, 1837
called party identification
, 1836
calling party identification, 1836
Call Park
, 136, 1620
Call Pickup
alerting
, 1623
button
, 136
call distribution algorithms
, 1624
call pickup alerting, 1623
call pickup groups
, 1623
description
, 218
directed call pickup, 220, 1623, 1624