Administrator's Guide

Index
555-233-506
2010 Issue 5 October 2002
Conference
Meet-me
, 1648
No Hold Conference
, 1649
Selective Conference Party Display, Drop, and Mute
, 1648
Transfer Toggle/Swap
, 1648
conference
, 1647
Configuration Set
screen
, 680
Console Parameters
commands
, 1335
screen, 683
setting
, 177
Console Parameters — Default Attendant Group, see Console
Parameters screen
console permissions
, 673
consult button
, 138
consult, Call Coverage, 1540
control malicious call trace button
, 146
conventions used in this book
, 26
Caution, 27
Danger
, 27
Note
, 27
Security Alert, 27
Tip
, 27
Warning
, 27
CONVERSANT phones, see Avaya MultiVantage Call Center
Software Release 11 Guide to ACD Call Centers
copying announcements
, 446
COR, see Class of Restriction (COR)
Cordless telephones
, 1441
Co-Resident DEFINITY Local Area Network Gateway
, 1650
country codes, 1175
Country Options System Parameters
screen
, 1175
country protocol options, 1631
coverage
callback
, 138
message retrieval, 138
options, assigning
, 363
user options
, 1540
Coverage Answer Group, 1541
adding
, 198
commands
, 1335
determining extensions having call forwarding activated, 200
screen
, 694
Coverage Callback, Call Coverage
, 1540
Coverage Incoming Call Identification (ICI)
Call Coverage
, 1541
Coverage of Calls Redirected Off Net (CCRON)
, 1612
telecommuting, 357
Coverage Path
, 1534
assigning to users
, 192
commands, 1336
creating
, 190
screen
, 696
Coverage Time of Day
commands
, 1336
CPE trunk, description
, 1905
crisis alert
, 1653
button
, 139
Crisis Alert System Parameters
commands
, 1375
screen
, 700
CTI Link
screen
, 703
CTI-Link
commands
, 1337
Custom Selection of VIP DID Numbers, 1701
Customer Options
commands
, 1375
screen, 1186
customizing phones
, 99
D
DAC, see Dial Access Codes
Danger, meaning of
, 27
data call setup, administering
, 490
data connection types, 489
data extension button
, 139
data hotline
, 499
Data Line Data Module, 504
Data Module
7400A
, 505
7400A/7400B, 505
7400D
, 505
7500
, 504, 506
8400B, 505
announcement
, 504
asynchronous
, 506
commands, 1338
data line
, 504
description
, 505
digital data endpoints, 1767
Ethernet
, 504
ISDN-BRI
, 495
PPPI, 504
processor
, 504
processor/trunk
, 504
screen, 707
system port
, 504
types
, 504
world class BRI, 504
X.25
, 504
data origination access codes
, 1768
data privacy, administering, 500
data restriction, administering
, 501
data terminal (keyboard) dialing
alphanumeric
, 498
default dialing
, 497
ISDN-BRI data modules
, 495
data-only off-premises extensions, 502
DATAPHONE II switched network modems
, 1768