Administrator's Guide

Handling incoming calls
555-233-506206 Issue 5 October 2002
To set up a night station service to voice mail:
1. Type
add hunt-group next and press RETURN.
The Hunt Group screen appears.
The Group Number field fills automatically with the next hunt group
number.
2. In the Group Name field, type the name of the group.
In our example, type
ldn nights. There should be no members in this hunt
group.
3. Press
ENTER to save your changes.
NOTE:
If you are using tenant partitioning, the command for the next step
will be
change tenant x. If you are using tenant partitioning, the
Night Destination field does not appear on the Listed Directory
Numbers screen. Instead, it is on the Tenant screen.
4. Type
change listed-directory-numbers and press RETURN.
The Listed Directory Numbers screen appears.
Page 1 of X
HUNT GROUP
Group Name: ldn nights
Group Number: 5 Group Extension: 51002___ Group Type:
MM Early Answer? _ Skill? _ ACD?
Queue? _ Vector? _ AAS? _
Security Code: ____ COR:
ISDN Caller Disp: ________ TN: _
Measured: ________ Supervisor: Extension: ________
Controlling Adjunct: ____
Multiple Call Handling: __________
Objective: ____
Queue Length: ___
Calls Warning Threshold: ___ Calls Warning Port: __
Time Warning Threshold: ___ Time Warning Port: __
Redirect on No Answer (rings): _ Redirect to VDN: _
Forced Entry of Stroke Counts or Call Work Codes? _