Administrator's Guide

Handling incoming calls
555-233-506214 Issue 5 October 2002
The Console Parameters screen appears.
5. In the EXT Alert Port (TAAS) field, type
01A0702.
This is the port address assigned to the external alerting device.
6. Press
ENTER to save your changes.
The system is in Night Service.
Any calls to extension 2000 now go to extension 3000 (the guard’s desk).
Any “0” seeking calls go to extension 3000 (the guard’s desk).
CONSOLE PARAMETERS
Attendant Group Name: Operator
COS: 0 COR: 0
Calls in Queue Warning: 5 Attendant Lockout? y
Ext Alert Port (TAAS): 01A0702
CAS: none
SAC Notification? n Night Service Act. Ext.:
IAS (Branch)? n IAS Tie Trunk Group No.:
IAS Att. Access Code: Alternate FRL Station:
Backup Alerting? n DID-LDN Only to LDN Night Ext? n
TIMING
Time Reminder on Hold (sec): 10 Return Call Timeout (sec): 10
Time in Queue Warning (sec):
INCOMING CALL REMINDERS
No Answer Timeout (sec): 20 Alerting (sec): 40
Secondary Alert on Held Reminder Calls? y
ABBREVIATED DIALING
List1: group 1 List2: List3:
COMMON SHARED EXTENSIONS
Starting Extension: Count: