Administrator's Guide

Managing vectors and VDNs
Issue 5 October 2002 233555-233-506
Tip:
Remember, the switch automatically fills in some of the information when
you type your vector step and press
TAB.
Playing an announcement
Write a vector to play an announcement for callers in a queue. Use the
announcement to ask callers to wait. You need to record the announcement before
the vector can use it.
Let us play our announcement 4001, asking the caller to wait, then play music for
60 seconds, then repeat the announcement and music until the call is answered.
The
goto command creates the loop to repeat the announcement and the music.
Unconditionally means under all conditions.
Tip:
Rather than loop your vectors directly back to the announcement step, go to
the previous queue-to step. This way, if for some reason the call does not
queue the first time, the switch can attempt to queue the call again. If the
call successfully queued the first time though, it merely skips the queue-to
step and plays the announcement. The system cannot queue a call more than
once in the exact same priority level.
To play and repeat an announcement, write this vector (steps 3-5):
CALL VECTOR
Number: 1 Name: main number calls ______ Multimedia? n Lock? n
Basic? y EAS? n G3V4 Enhanced? n ANI/II-Digits? n ASAI Routing? n
Prompting? y LAI? n G3V4 Adv Route? n CINFO? n BSR? n
01 ____________
02
queue-to main split 47 pri 1
03 ____________
04 ____________
05 ____________
06 ____________
07 ____________
08 ____________
09 ____________
10 ____________
11 ____________