Administrator's Guide

Handling incoming calls
555-233-506244 Issue 5 October 2002
Assigning a terminating extension
group
A Terminating Extension Group (‘‘TEG’’) allows an incoming call to ring as
many as 4 phones at one time. Any user in the group can answer the call.
Once a member of the TEG has answered a group call, the TEG is considered
busy. If a second call is directed to the group, it follows a coverage path if one has
been assigned.
Instructions
Now assign a terminating extension group to the advertising department. For
example, we will assign this TEG to extension 6725.
1. Type
add term-ext-group next and press RETURN.
The Terminating Extension Group screen appears.
2. In the Group Extension field, type
6725.
This is the extension for the advertising group.
3. In the Group Name, type
advertising.
This is the name of the group.
4. In the Coverage Path field, type
5.
This is the number of the call coverage path for this group.
5. In the COR field, leave the default as
1.
6. In the TN field, leave the default as
1.
TERMINATING EXTENSION GROUP
Group Number: 1 Group Extension: 6725
Group Name: advertising Coverage Path: 5
Security Code: COR: 1
TN: 1
ISDN Caller Disp: mbr-name LWC Reception: none
AUDIX Name: Messaging Server Name:
GROUP MEMBER ASSIGNMENTS
Ext Name (first 26 characters) Ext Name (first 26 characters)
1: 5101 26 character name sta 5101 3:
2: 4: 5102 26 character name sta 5102