Administrator's Guide

About this document
555-233-50628 Issue 5 October 2002
How to get this book on the web
If you have internet access, you can view and download the latest version of the
Administrator’s Guide for Avaya MultiVantage™ Software. To view the book, you
must have a copy of Acrobat Reader.
To access the latest version:
1. Access the Avaya web site at http://avaya.com
2. Click
Support.
3. Click
Online Services.
4. Click
Documentation.
5. Click
Recent Documents.
6. Scroll down to find the latest release of MultiVantage documents.
7. Search for
555-233-506 (the document number) to view the latest version
of the book.
How to get help
If you need additional help, the following resources are available. You may need
to purchase an extended service agreement to use some of these resources. See
your Avaya representative for more information.
■ DEFINITY Helpline (for help with feature
administration and system applications)
[phone]
■ Avaya National Customer Care Center Support
Line (for help with maintenance and repair)
[phone]
■ Avaya Toll Fraud Intervention [phone]
■ Avaya Corporate Security [phone]
[phone]
■ International Technical Assistance Center (ITAC) 1-905-943-8801
■ Avaya Centers of Excellence
— North America 1-800-248-1111
— CALA Hotline (for Caribbean and Latin
America) - for vendor calls only
720-444-9998
— Bahrain [phone]
— Budapest [phone]
— Moscow [phone]