Administrator's Guide

Multimedia Call Handling
Issue 5 October 2002 319555-233-506
■ mm-call — This button may exist on any voice station. Most multimedia
enabled users will want an mm-call button. This button (or it’s
corresponding FAC) must be used to indicate that the user is placing a
multimedia mode call. To place a multimedia mode call the user would go
off-hook, select an idle call appearance, and press the mm-call button
followed by the destination extension digits. If the user has a speakerphone
they can simply press the mm-call button, which preselects an idle call
appearance, followed by the destination extension digits.
The mm-call button lamp lights when you press this button during call
origination. The lamp also lights to indicate that the selected call
appearance is a multimedia mode call.
■ mm-basic — This button is only allowed on the voice station of a
multimedia complex. The mm-basic button toggles a station between Basic
and Enhanced modes. This button can NOT be used to change the station’s
multimedia mode when the station has an active multimedia call
appearance.
Toggling between Basic and Enhanced mode changes the station’s
administered Multimedia mode. When in Basic mode this field on the
station screen will show
basic. When in Enhanced mode this field on the
station screen will show
enhanced. The current station Multimedia mode
will be saved to translation when a
save translation command is
executed.
■ mm-pcaudio — This button only works for an Enhanced multimedia
complex voice station. When originating or receiving a multimedia call, the
audio path is connected to the voice station’s handset or speakerphone
device. The mm-pcaudio button allows a user to switch the audio portion of
any call to their PC’s audio input/output device (if available). To switch the
audio path to the PC while active on a call, the user presses the
mm-pcaudio button (if off-hook you may now hang up the handset). The
mm-pcaudio button’s status lamp will light up when the button is pushed to
move the audio path to the PC and remain lit while the audio path is at the
PC device.
NOTE:
If you are on a voice only call, the voice path will switch to the PC
device but you will get muted or loopback video depending on the
multimedia endpoint software.
A user may simply go off-hook on their voice station or press the
speakerphone button to move the audio path of a multimedia call from the
PC back to the voice station. Pressing the mm-pcaudio button while the
status lamp is lit and the voice station’s handset is on-hook will disconnect
the user from the active call.