Administrator's Guide

Managing multimedia calling
555-233-506352 Issue 5 October 2002
Interactions
Interactions are listed here only if the operation is different from standard.
■ Administered Connections
An Enhanced multimedia complex voice station may serve as the
origination point or destination of an administered connection. If the
Multimedia call feature access code is included in the administration of the
administered connection, this will result in a video AC.
An Enhanced multimedia complex H.320 DVC system may not serve as
the origination point of an administered connection.
■ X-porting
You cannot use X in the port field when administering a data module or the
data endpoint in a multimedia complex. However, you can use this to
administer the telephone.
■ Bridged Appearances
Enhanced multimedia complex voice station users can bridge onto a call if
the user has a bridged appearance. If the bridged appearance is for a
multimedia call, selecting the bridged appearance will result in a
multimedia call.
■ Call Detail Recording
Each channel of a 2-channel multimedia call generates a separate CDR
record that is tagged as data.
■ Call forwarding
Users cannot forward calls from a multimedia complex using multi-number
dialing, either by mm-multnmbr button or feature access code.
■ Call Park
Any station can park a multimedia call, and unpark the call from another
telephone. If a multimedia call is unparked by an Enhanced mode complex
station, a multimedia call will result. Users cannot park or unpark calls
using multimedia endpoints.
■ Call Pickup
Any member of a pickup group can answer a multimedia call after the call
has begun alerting at a station call appearance. If the station picking up the
call is an Enhanced mode complex station and the call is multimedia, a
multimedia call will result. This is true for standard or directed call pickup.
■ Consult
After a multimedia call has been answered, consult may be used when
transferring or conferencing the call.