Administrator's Guide

Managing multimedia calling
555-233-506354 Issue 5 October 2002
■ Terminating Extension Groups
A multimedia call to a TEG may be answered by any member of the TEG.
If the member answering the call is an Enhanced mode complex station, a
multimedia call will result.
■ Telephone Display
Display information for calls to or from an Enhanced multimedia complex
contains the display information associated with the voice station.
Troubleshooting
If one channel of a 2 B-channel call goes down, your choices are to continue with
reduced transmission quality, or to hang up the call and start over. It is not possible
to re-establish the second channel while the call is still active.
If you cannot share data with others, it may be that both parties do not have the
same endpoint software. This is true for some data collaboration, but most
whiteboard and file transfer software implementations are compatible.
Monitoring MMCH
This section briefly discusses some of the commands you can use to monitor
multimedia complexes and conferences. The Maintenance manual for your system
discusses these commands and their output in detail.
Action Objects Qualifier
display station
data module
xxxxx (extension)
xxxxx (extension)
list mmi
measurements
multimedia
multimedia-interface
voice-conditioner
esm
endpoints [‘print’ or ‘schedule’]
h.320-stations [‘print’ or ‘schedule’]
status attendant
conference
conference
conference
data module
station
trunk
esm
xxxx (console number)
all
xxx (conference ID)
xxx (conference ID) endpoint (endpoint ID)
xxxxx (extension)
xxxxx (extension)
(group number or group number/member
number)