Administrator's Guide

Setting up telecommuting
555-233-506370 Issue 5 October 2002
Setting up remote access
Remote Access permits a caller located outside the system to access the switch
through the public or private network and then use the features and services of the
system.
Remote Access users can dial into the system using central office (CO), Foreign
Exchange (‘‘FX’’), Wide Area Telecommunications trunks (‘‘WATS’’), and
Integrated Services Digital Network Primary Rate Interface (ISDN-PRI) trunks.
In addition, a dedicated Remote Access Direct Inward Dialing number can be
provided.
!
SECURITY ALERT:
Avaya has designed the Remote Access feature incorporated in this product
that, when properly administered by the customer, will enable the customer
to minimize the ability of unauthorized persons to gain access to the
network. It is the customer’s responsibility to take the appropriate steps to
properly implement the features, evaluate and administer the various
restriction levels, protect access codes and distribute them only to
individuals who have been advised of the sensitive nature of the access
information. Each authorized user should be instructed concerning the
proper use and handling of access codes.
In rare instances, unauthorized individuals make connections to the
telecommunications network through use of remote access features. In such
an event, applicable tariffs require that the customer pay all network
charges for traffic. Avaya cannot be responsible for such charges, and will
not make any allowance or give any credit for charges that result from
unauthorized access.
If you do not intend to use Remote Access now or in the future, you can
permanently disable the feature. If you do decide to permanently disable the
feature, it will require Avaya Services intervention to activate the feature again.
Before you start
Configure the Incoming Destination and Night Service fields on the CO trunk
screen. For information about configuring a CO trunk, see ‘‘Adding a CO, FX, or
WATS trunk group’’ on page 414.
Verify that the Authorization Codes field on the System Parameters Customer
Options screen is set to
y.
Verify that the SVN Authorization Code Violation Notification Enabled field on
the Security-Related System Parameters screen is set to
y.