Administrator's Guide

Managing announcements
555-233-506444 Issue 5 October 2002
1. Dial *56 from a phone or console.
■ If you hear dial tone, go to step 2.
■ If you hear a fast busy signal, hang up and redial the FAC and
extension every 45 seconds until you hear dial tone.
2. Dial the announcement extension
1234.
You hear dial tone.
3. Dial
1 to begin recording.
■ If you hear a beep or stutter tone, begin speaking. If the circuit pack
memory becomes full during recording, the system drops your
connection and does not retain the announcement.
■ If you hear intercept tone, hang up and record your announcement
on another extension that is assigned to a different circuit pack.
4. To end the recording:
■ If you are using a digital phone, press #. You hear dial tone allowing
you to continue your session (for example, dial 2 to hear the
announcement just recorded).
■ If you are using an analog phone, hang up. If your analog phone is
not connected through lineside DS1, the system records an electrical
click at the end of the recording. You have to redial the
announcement feature access code to continue your session.
5. To listen to the announcement you just recorded:
■ If you are using a digital phone, do not hang up. Dial 2. The
recording plays back through the handset.
6. If you are not satisfied with the announcement,
■ press 1 to re-record the announcement.
■ press 3 to delete the announcement and end the recording session.
7. If you want to listen to the announcement after you have hung up, dial the
extension from any phone or console. In this example, dial
1234. The
announcement plays through the handset.
NOTE:
You have to wait 15 seconds after you record the announcement
before you can dial the extension to hear your announcement. During
this 15-second window, you cannot record a new announcement and
no one can play this announcement. You can re-record the
announcement. Dial the feature access code, dial the extension, and
press
2 before the 15-second timer expires.