Administrator's Guide

Managing announcements
555-233-506448 Issue 5 October 2002
We will restore announcements from system memory to an announcement circuit
pack that has built-in memory. We know that the announcement circuit pack is
located at 01B18:
1. Type
restore announcements from cabinet 01. carrier B, slot 18 and
press
RETURN.
2. Press
ENTER to restore announcements.
Fixing problems
If the system crashes or there is a processor interchange during restore
announcements, the restore fails and there is no valid announcement on the circuit
pack. Repeat the process when the system is operating properly.
Deleting and erasing announcements
You can use a system phone to delete recorded announcements from an
announcement circuit pack that does not have stored memory. When you delete
the announcement from the circuit pack, you do not delete the announcement
from your system backup tape or disk.
You can also erase the announcements stored on an integrated announcement
circuit pack that has stored memory.
NOTE:
The system denies any attempt to delete an announcement while it is
playing, being transferred, or being backed up to FLASH (amber LED is
flashing), regardless of whether the attempt is from a system phone, the
SAT, or through an FTP session.
Problem Possible causes and solutions
You receive
error code
E28
You do not have an integrated announcement circuit pack in the system.
You receive
error code
E31
A call is connected to the announcement on the circuit pack and the port is
busy. Wait for the call to disconnect and try restore announcements again.