Administrator's Guide

Collecting billing information
555-233-506540 Issue 5 October 2002
More information
You can also administer the switch to produce separate records for calls that are
conferenced or transferred. This is called Call Splitting. There are many other
variations that you can administer for CDR, and these are described in the screens
section of this book.
Related topics
For additional information on CDR, see ‘‘Call detail recording’’ on page 1553.
For more information about how to connect a CDR output device, see the
Installation for Adjuncts and Peripherals for Avaya MultiVantage™ Solutions.
The Call Detail Acquisition and Processing Reference Manual also contains CDR
information, but has not been updated in several years and is no longer entirely
accurate.
Recording calls between users on the
same switch
Call detail recording generally records only those calls either originating or
terminating outside the switch. There may be times when you need to record calls
between local users. Intra-switch CDR lets you track calls made to and from local
extensions.
Instructions
In this example, we administer the switch to record all calls to and from
extensions 5100, 5101, and 5102.
1. Type
change system-parameters cdr and press RETURN.
The CDR System Parameters screen appears.
2. In the Intraswitch CDR field, type
y.
3. Press
ENTER to save your changes.
4. Type
change intra-switch-cdr and press RETURN.