Administrator's Guide

Viewing call charge information
Issue 5 October 2002 547555-233-506
Related topics
See ‘‘Call charge information’’ on page 1527 for more information about AOC
and PPM.
Viewing call charge information
Avaya MultiVantage provides two ways for you to view call-charge information:
on a telephone display or as part of the Call Detail Recording (CDR) report. From
a display, users can see the cost of an outgoing call, both while the call is in
progress and at the end of the call.
Instructions
In this example, we administer extension 5040 to be able to view the charge of a
call in progress. The charges will appear in currency units (in this case, Lira) on
the user’s telephone display.
1. Type
change trunk-group 2 and press RETURN.
The Trunk Group screen appears.
2. In the Charge Conversion field, type
200.
This indicates that one charge unit sent from the service provider is equal to
200 units, in this case, Lira.
3. In the Decimal Point field, type
none.
4. In the Charge Type field, type
Lira.
5. Press ENTER to save your changes.
add trunk-group next Page 2 of x
TRUNK FEATURES
ACA Assignment? _ Measured: ____
Maintenance Tests? _
Data Restriction? _
Abandoned Call Search? _
Suppress # Outpulsing? _
Charge Conversion: _____
Decimal Point: ______
Currency Symbol: ___
Charge Type: _______ Receive Analog Incoming Call ID: ________
Per Call CPN Blocking Code: ___
Per Call CPN Unblocking Code: ___
MF Tariff Free? _
Outgoing ANI: _______________