Administrator's Guide

Attendant Console
Issue 5 October 2002 625555-233-506
SPECIAL DIALING OPTION
Enter one of three dialing options that are available. This identifies the destination
of all calls when this data module originates calls.
HOT LINE DESTINATION Abbreviated Dialing
Dial Code
Only displays when the Special Dialing Option field is hot-line or default (S8700
IP-Connect only). The associated AD number is dialed when the user goes
off-hook on a Data Hot Line call.
Hot Line Service allows single-line telephone users, by simply lifting the handset,
to automatically place a call to a preassigned destination (extension, telephone
number, or feature access code).
The Hot Line Service destination number is stored in an Abbreviated Dialing List.
A Direct Department Calling (DDC), a Uniform Call Distribution (UCD), a
Terminating Extension Group (TEG) extension, or any individual extension
within a group can be a Hot Line Service destination. Also, any extension within a
DDC group, UDC group, or TEG can have Hot Line Service assigned.
Use Hot Line Service when very fast service is required and when you use a
telephone only for accessing a certain facility. Loudspeaker Paging Access can be
used with Hot Line Service to provide automatic access to paging equipment.
DEFAULT DIALING Abbreviated Dialing Dial
Code
The associated AD number is dialed when the user goes off-hook and enters a
carriage return following the DIAL prompt. The data call originator also can
perform data terminal dialing by specifying a dial string that may or may not
contain alphanumeric names. Only displays when the Special Dialing Option field
is
default.
Valid entries Usage
hot-line
default
Valid entries Usage
A dial code Within the range of the abbreviated dialing list type
Valid entries Usage
A dial code Within the range of the abbreviated dialing list type