Administrator's Guide

Screen reference
555-233-506662 Issue 5 October 2002
Can Be Picked Up By Directed Call Pickup
Can Be Service Observed
Note that this field allows or denies service observing for not only physical
extensions, but also for logical agent IDs and VDNs. If you want an observer to
observe users, set the users’ CORs to
y on the observer’s COR Service Observing
Permission table.
Can Change Coverage
Can Use Directed Call Pickup
Valid entries Usage
y/n
Enter y to allow this Station’s or EAS agent’s calls to be
picked up by using the Directed Call Pickup Up feature.
Before you can set this field to y, you must set Directed Call
Pickup on the Feature-Related System Parameters screen to
y.
Valid entries Usage
y/n
Enter y if users with this COR can be service observed.
Valid entries Usage
y/n
Enter y to allow station users with this COR to select one of
two previously administered coverage paths or to activate,
change, or deactivate call forward all calls or call forward
busy/don’t answer from any on-site or off-site location.
Valid entries Usage
y/n
Enter y to allow the station, attendant, or EAS agent to pick
up calls using the Directed Call Pickup feature. Set Directed
Call Pickup on the Feature-Related System Parameters
screen to
y to set this field to y.