Administrator's Guide

Controlling the features your users can access
Issue 5 October 2002 77555-233-506
Controlling the features your users
can access
The Avaya MultiVantage offers a wide range of features and functions. Some of
these you can administer differently from one user to the next. For example, you
can give one user a certain set of phone buttons, and the next user a completely
different set, depending on what each person needs to get his/her job done. You
decide on these things as you administer the phones for these individuals. Refer to
‘‘Managing phones’’ on page 91 for more information.
You can also establish classes of service (‘‘COS’’) to control the switch features
that users can access. For example, you can permit users to forward their calls, or
restrict them from placing priority calls. Once you have set permissions for a class
of service, you assign this COS to a user’s telephone or other device.
Classes of service are very similar to classes of restriction. COR and COS do not
overlap in the access or restrictions they control. Refer to ‘‘Class of Service’’ on
page 672 for more information.
Class of service and class of restriction give you great flexibility with what you
allow users to do. If you are in doubt about the potential security risks associated
with a particular permission, read further in this document, consult the Avaya
Products Security Handbook, or contact your Avaya representative.
System-wide settings
There are some settings that you enable or disable for the entire system, and these
settings effect every user. You may want to look over the various System
Parameters screens and decide which settings best meet the needs of your users.
To see a list of the different types of parameters that control your system, type
display system-parameters and press HELP. You can change some of these
parameters yourself. Type
change system-parameters and press HELP to see
which types of parameters you can change. In some cases, an Avaya
representative is the only person who can make changes, such as to the
System-Parameters Customer-Options screen.
This chapter offers a few examples of how you establish these system-wide
settings. The Screen reference contains explanations of each of the system
parameters screens, and how to use them.