Administrator's Guide

Introduction to the MultiVantage system
555-233-50678 Issue 5 October 2002
Changing feature parameters
You can modify the system parameters that are associated with some of the system
features. For example, you can use the system parameters to allow music to play if
callers are on hold or to allow trunk-to-trunk transfers on the system.
Generally, Avaya sets your system parameters when your system is installed.
However, you can change these parameters as your organization’s needs change.
For example, let us say that you are told that the number of rings between each
point for new coverage paths should change from 4 to 2 rings.
To change the number of rings:
1. Type
change system-parameters coverage/forwarding and press
RETURN.
The System Parameters Call Coverage / Call Forwarding screen appears.
2. In the Local Coverage Subsequent Redirection/CFWD No Answer Interval
field, type
2.
3. Press ENTER to save your changes.
Each phone in a Call Coverage path now rings twice before the call routes
to the next coverage point. The Local Cvg Subsequent Redirection/CFWD
No Ans Interval field also controls the number of rings before the call is
forwarded when you use Call Forwarding for busy/don’t answer calls. This
applies only to calls covered or forwarded to local extensions. Use Off-Net
to set the number of rings for calls forwarded to public network extensions.
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SYSTEM PARAMETERS -- CALL COVERAGE / CALL FORWARDING
CALL COVERAGE/FORWARDING PARAMETERS
Local Cvg Subsequent Redirection/CFWD No Ans Interval (rings): 2
Off-Net Cvg Subsequent Redirection/CFWD No Ans Interval (rings): 2
Coverage - Caller Response Interval (seconds): 4
COVERAGE
Keep Held SBA At Coverage Point? y
External Coverage Treatment For Transferred Incoming Calls? n
FORWARDING
Call Forward Override? n
Coverage After Forwarding? y