Administrator's Guide

Screen reference
555-233-506844 Issue 5 October 2002
Enforce PNT-to-PNT Restrictions
This field appears if the Italian Protocol Enabled field is y.
Italian Protocol Enabled
Field descriptions for page 10
Screen 120. Feature-Related System Parameters screen
Valid entries Usage
y/n
Enter y to indicate that restrictions and denial of PNT-to-PNT
connections will be enforced when the EDCS message is
unavailable. A
y in this field means restrictions will be
enforced.
Valid entries Usage
y/n
Enter y to enable the Italian DCS feature on a systemwide
basis.
change system-parameters features page 10
FEATURE-RELATED SYSTEM PARAMETERS
CALL CENTER SYSTEM PARAMETERS
EAS
Expert Agent Selection (EAS) Enabled? n
Minimum Agent-LoginID Password Length:
Direct Agent Announcement Extension: ________ Delay: ___
Message Waiting Lamp Indicates Status For: station
VECTORING
Converse First Data Delay: 0 Second Data Delay: 2
Converse Signaling Tone (msec): 100 Pause (msec): 70_
Prompting Timeout (secs): 10
Interflow-qpos EWT Threshold: 2
Reverse Star/Pound Digit For Collect Step? n
Available Agent Adjustments for BSR? _
SERVICE OBSERVING
Service Observing: Warning Tone? n or Conference Tone?
ASAI
Call Classification After Answer Supervision? n Send UCID to ASAI? n