Administrator's Guide

Using templates to add phones
Issue 5 October 2002 97555-233-506
To duplicate an existing phone:
1. Type
display station nnnn and press RETURN.
nnnn is the extension of the station screen you want to duplicate to use as a
template. Verify that this extension is the one you want to duplicate.
2. Press
CANCEL to return to the command prompt.
3. Type
duplicate station nnnn and press RETURN, where nnnn is the
extension you want to duplicate.
The system displays a blank Duplicate Station screen.
4. Type in the extension, port address, and phone name for each new phone
you want to add.
The rest of the fields are optional. You can complete them at any time.
5. Press
ENTER to save your changes to system memory.
To make changes to these phones, such as assigning coverage paths or feature
buttons, type
change station nnnn and press ENTER, where nnnn is the extension
of the phone that you want to modify.
Related topics
You can also add multiple call center agents, all with the same settings based on
an agent that is already administered. Enter command duplicate agent-loginID
and the extension of the agent you want to duplicate, then start and the extension
you want to use for the first new agent, then count and the number of agents you
want to add. Fill in the information on the Agent LoginID screen. For more
information, see the Avaya MultiVantage™ Call Center Software Guide to ACD
Call Centers.
STATION
Security
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