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Product Correction Notice 1944S

2050 IP Softphone R4.4.2

PCN Template Rev Date: 08 June 2012

Avaya – Proprietary & Confidential.

Use pursuant to the terms of signed agreements or Avaya

policy. All other trademarks are the property of their owners.

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registered trademarks or trademarks,

respectively, of Avaya Inc.

Product Correction Notice (PCN)

Issue Date:

Supplement Date:

30-Aug-2013

Archive Date:

30-Aug-2013

PCN Number:

1944S

SECTION 1 - CUSTOMER NOTICE

Products

affected by this

PCN:

Avaya is pleased to announce the availability of the 2050 IP Softphone Release 4.4 Service Pack 2

(2050 R4.4.2) that includes support for Microsoft® Windows™ 8 Operating System (for both 32 bit

and 64 bit platforms) and a number of quality improvements based on internally found and externally

reported issues. This release is being provided as a no charge update to all customers who have

previously purchased or upgraded to Release 3.x or 4.x. Also refer to the Read Me document that is

posted on the Avaya Support Portal with the software files available for this release.

The 2050 IP Softphone Release 4.4.2 is compatible with the Avaya Call Servers listed below.

 Avaya Communications Server 1000 (CS1000): Release 6.0, 7.0, 7.5, 7.6 (See Note 1)

 Avaya Business Communication Manager 50 and 450 (BCM 50 and BCM 450): Release 5.0,

6.0 (See Note 2)

 Avaya Survivable Remote Gateway 50: Release 6.0 (See Note 3)

Note 1: Both CS1000 R6.0 and R7.0 are already End of Manufacture Support for software; R7.5

will be End of Manufacture Support from 24th September 2013.

Note 2: BCM Release 6.0 or higher is required for Caller ID information to be displayed in the

incoming pop-up window as well as support of the Soft-Expansion Module functionality. Note

that BCM 450 is End of Sale but will continue to be supported for six years, with software

upgrades provided under Avaya discretion.

Note 3: In SRG Local mode only three out of six programmable keys will be active.

For more info, please see the section on ‘Call Server Compatibility and Requirements’ in the Read Me

document. Use the link below to access the Avaya Support portal to download the software files and

Readme document associated with this 2050 IP Softphone Release 4.4.2.

Description:

This PCN announces the General Availability of the 2050 IP Softphone Release 4.4.2. The 2050 IP Softphone

Release 4.4.2 provides quality and robustness improvements, and adds support for Microsoft® Windows™ 8

Operating System (for both 32 bit and 64 bit platforms). This release is being provided as a no charge update to

all customers who have previously purchased or upgraded to Release 3.x or 4.x.

See the Readme Document for Avaya 2050 IP Softphone for a summary and description of feature

enhancements, quality improvements, and Product Advisements relevant to this Software Release. Use the link

below to access the Avaya Support portal to download the software files and Readme document associated with

this 2050 IP Softphone Release 4.4.2

2050 IP Softphone Release 4.4.2 is available for download from http://support.avaya.com Select “Downloads &

Documents’, and then enter the product name "2050 IP Softphone’. Choose “2050 IP Softphone for Windows PC

Release 4.4 Service Pack 2 (Build 106) to access the software files and Read Me document.

Summary of content (5 pages)

PAGE 1
Product Correction Notice 1944S 2050 IP Softphone R4.4.2 Product Correction Notice (PCN) Issue Date: Supplement Date: Archive Date: PCN Number: 30-Aug-2013 30-Aug-2013 1944S SECTION 1 - CUSTOMER NOTICE Products affected by this PCN: Avaya is pleased to announce the availability of the 2050 IP Softphone Release 4.4 Service Pack 2 (2050 R4.4.
PAGE 2
Product Correction Notice 1944S 2050 IP Softphone R4.4.2 Level of Risk/Severity Class 1=High Class 2=Medium Class 3=Low Class 3 Is it required that this PCN be applied to my system? For all supported call servers, Avaya recommends that all customers upgrade both new and installed 2050 IP Softphone to this software version at their earliest convenience.
PAGE 3
Product Correction Notice 1944S 2050 IP Softphone R4.4.2 These CS1000 documents can be found on the Avaya Support Portal at: http://support.avaya.com. At the top, select Downloads & Documentation and enter ‘2050 IP Softphone’ in the product selection box. This will provide a list of all the Administration and System Programming documents, and User Guides in multiple languages for use with the different supported Avaya Call Servers.
PAGE 4
Product Correction Notice 1944S 2050 IP Softphone R4.4.2 Vulnerability Classification: Mitigation: N/A SECTION 1C – ENTITLEMENTS AND CONTACTS Material Coverage Entitlements: This 2050 IP Softphone Release 4.4.2 is available for download from http://support.avaya.com Select “Downloads & Documents’, and then enter the product name "2050 IP Softphone’. Choose “2050 IP Softphone for Windows PC Release 4.4 Service Pack 2 (Build 106) to access the software files and Read Me document.
PAGE 5
Product Correction Notice 1944S 2050 IP Softphone R4.4.2 remote and on-site technician installable PCNs, and Avaya installation for all Avaya issued PCNs that are classified as “Customer-Installable”. Refer to the PCN Offer or contact your Avaya Account Representative for complete details. Avaya Authorized Partner Service Coverage Entitlements: Avaya Contacts: For assistance with this PCN contact your local or regional Service group.