User's Manual

PSN#

PSN001065u

Original publication date: 21-Dec-2006. This is Issue #1, published 21-

Dec-2006.

Severity/risk level

Medium

Urgency

When convenient

Name of problem

When 4625SW inadvertently calls a FAX machine, the phone locks up.

Products affected

4600 IP Telephones - Version 4625SW - R2.5

Problem description

When a 4625SW is registered to a S8300 and inadvertently calls a FAX machine, the phone locks up. It locks up because the phone is

unregistered and therefore has no dial tone after this call. The phone needs to be rebooted to clear issue.

Resolution

Upgrade to R2.7 or higher.

Workaround or alternative remediation

Remarks

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

n/a

Patch install instructions Service-interrupting?

n/a No

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

PAGE 1
Product Support Notice © 2006 Avaya Inc. All Rights Reserved. PSN# PSN001065u Severity/risk level Medium Urgency When convenient Original publication date: 21-Dec-2006. This is Issue #1, published 21Dec-2006. Name of problem When 4625SW inadvertently calls a FAX machine, the phone locks up. Products affected 4600 IP Telephones - Version 4625SW - R2.5 Problem description When a 4625SW is registered to a S8300 and inadvertently calls a FAX machine, the phone locks up.
PAGE 2
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