User's Manual

© 2006 Avaya Inc. All Rights Reserved. Page 1 of 2
Product Support Notice © 2006 Avaya Inc. All Rights Reserved.
PSN#
PSN001079u
Original publication date: 22-Dec-2006. This is Issue #1, published 22-
Dec-2006.
Severity/risk level
Medium
Urgency
When convenient
Name of problem If name field on station form has 3 or more numerical characters, 4610SW and 462XSW phones will not parse
name and number correctly in Call Log.
Products affected
4600 IP Telephones - Versions 4610SW, 4620SW, 4621SW, 4622SW Release 2.4 and prior
Problem description
When a call is made to or received from an extension, which has 3 or more numerical characters administered in the name field on
Communication Manager station form, the 4610SW and 462XSW IP phones will not correctly parse the incoming name and number
fields in Call Log. This will cause the ability to redial that extension to fail or the ability to dial that number from the Call Log display
to fail. The numerical characters become saved in the extension field on Call Log, instead of part of the name field.
Resolution
This was resolved with IPT patch R2.4.1.3.
Workaround or alternative remediation
Remarks
Patch Notes
The information in this section concerns the patch, if any, recommended in the Resolution above.
Backup before applying the patch
n/a
Download
n/a
Patch install instructions Service-interrupting?
n/a No
Verification
n/a
Failure
n/a
Patch uninstall instructions
n/a
Security Notes
The information in this section concerns the security risk, if any, represented by the topic of this PSN.
Security risks
n/a
Avaya Security Vulnerability Classification
Not Susceptible
Mitigation
n/a