User's Manual

PSN#

PSN001577u

Original publication date: 13-Sep-2007. This is Issue #1, published 13-Sep-

2007.

Severity/risk level

Medium

Urgency

When convenient

Name of problem

IP phones did not auto recover after loss of power but went to login prompt

Products affected

4620SW and 4610SW with FW R2.4 GA.

Problem description

If a power outage occurs with Cisco PoE switches, 4610SW and 4620SW phones running R2.4, may not automatically recover. They

may come up at extension prompt, instead of registering back to CM.

Resolution

IPT patch R2.6.01

Workaround or alternative remediation

n/a

Remarks

n/a

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

n/a

Patch install instructions Service-interrupting?

n/a No

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

Medium

Mitigation

n/a

PAGE 1
Product Support Notice © 2007 Avaya Inc. All Rights Reserved. PSN# PSN001577u Original publication date: 13-Sep-2007. This is Issue #1, published 13-Sep- Severity/risk level Medium Urgency When convenient 2007. Name of problem IP phones did not auto recover after loss of power but went to login prompt Products affected 4620SW and 4610SW with FW R2.4 GA. Problem description If a power outage occurs with Cisco PoE switches, 4610SW and 4620SW phones running R2.4, may not automatically recover.
PAGE 2
For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified. Avaya Support Contact Telephone U.S. Remote Technical Services – Enterprise U.S. Remote Technical Services – Small Medium Enterprise U.S.