User's Manual

PSN #

PSN000535u

Publication date

21-Oct-2005

Issue #

Issue date

21-Oct-2005

Severity/risk level

Medium

Urgency When convenient

Name of problem

PC attached to IP Telephone may not work when 802.1X (EAPOL) is turned on.

Products affected

4610SW and 4620SW Phones - All releases

Problem description

A PC with 802.1x authentication enabled and connected to the secondary IP Telephone port won’t work if a data Ethernet

switch is configured as a single-host.

Resolution

A data Ethernet switch’s port where IP Telephone is connected with PC attached to it and with 802.1x authentication

enabled on that PC must be configured as a multi-host.

Workaround or alternative remediation

Remarks

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

n/a

Patch install instructions Service-interrupting?

n/a No

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

PAGE 1
Product Support Notice PSN # PSN000535u Publication date 21-Oct-2005 Severity/risk level Medium © 2005 Avaya Inc. All Rights Reserved. Issue # 1 Issue date 21-Oct-2005 Urgency When convenient Name of problem PC attached to IP Telephone may not work when 802.1X (EAPOL) is turned on. Products affected 4610SW and 4620SW Phones - All releases Problem description A PC with 802.
PAGE 2
For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified. Avaya Support Contact Telephone U.S. Remote Technical Services – Enterprise U.S. Remote Technical Services – Small Medium Enterprise U.S.