User's Manual

PSN#

PSN001567u

Original publication date: 14-Sep-2007. This is Issue #1, published 14-Sep-

2007.

Severity/risk level

Medium

Urgency

When convenient

Name of problem

Volume spikes up on transfer involving headsets used with 4622SW

Products affected

4622SW R2.4

Problem description

Receive volume spikes up on headsets used with 4622SW sets on R2.4 when an outside call is transferred to another in-house

4622SW set (that is, agent to agent)

Resolution

Resolve with IPT patch R2.605

Workaround or alternative remediation

n/a

Remarks

n/a

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

n/a

Patch install instructions Service-interrupting?

n/a No

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

PAGE 1
Product Support Notice © 2007 Avaya Inc. All Rights Reserved. PSN# PSN001567u Original publication date: 14-Sep-2007. This is Issue #1, published 14-Sep- Severity/risk level Medium Urgency When convenient 2007. Name of problem Volume spikes up on transfer involving headsets used with 4622SW Products affected 4622SW R2.4 Problem description Receive volume spikes up on headsets used with 4622SW sets on R2.
PAGE 2
For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified. Avaya Support Contact Telephone U.S. Remote Technical Services – Enterprise U.S. Remote Technical Services – Small Medium Enterprise U.S.