User's Manual

Product Support Notice © 2008 Avaya Inc. All Rights Reserved.
PSN#
PSN002025u
Original publication date: 10-Jul-2008. This is Issue #01, published 10-Jul-
2008.
Severity/risk level
Medium
Urgency
When convenient
Name of problem
R2.8.3 4610 and 462X IP phones ignore AGC setting from settings file.
Products affected
R2.8.3 4610SW, 4621SW
Problem description
During the boot up of a R2.8 or R2.8.3 4610 or 4621 IP telephone, the phone will not save the AGC setting from the settings file. So
for instance, if the AGC setting for handset, headset or speakerphone in the 46xxsettings.txt file is set to Disabled, the IP phone will,
after coming into service, have its AGC settings to Enabled.
Resolution
This has been resolved in IPT patch R2.879 available from the link below.
Workaround or alternative remediation
A workaround is to reboot the phone one additional time for it to save the AGC setting from the settings file.
Remarks
n/a
Patch Notes
The information in this section concerns the patch, if any, recommended in the Resolution above.
Backup before applying the patch
n/a
Download
ftp://ftp.avaya.com/incoming/Up1cku9/AvayaT4APP/IPT/IPT_R2.879.zip
Patch install instructions Service-interrupting?
n/a
No
Verification
n/a
Failure
n/a
Patch uninstall instructions
n/a
Security Notes
The information in this section concerns the security risk, if any, represented by the topic of this PSN.
Security risks
n/a
Avaya Security Vulnerability Classification
Not Susceptible
Mitigation
n/a