User's Manual

Product Support Notice © 2012 Avaya Inc. All Rights Reserved.
PSN #
PSN003835u
Original publication date: 15-Nov-12. This is Issue #01, published date:
15-Nov-12.
Severity/risk level
High
Urgency
Optional
Name of problem
Basic Call Management Reporting Desktop
supports
BCMS/VuStats Measurement Interval:hour
reporting.
Products affected
Basic Call Management Reporting Desktop: Release 2.4.x
Problem description
Basic call management reporting desktop shows missing interval’s in historical reports when the interval on Communication Manager is
set BCMS/VuStats Measurement Interval:half-hour.
Resolution
In the Communication Manager the end-user should set BCMS/VuStats Measurement Interval:hour, so that Basic Call Management
Reporting Desktop reports for one hour historical interval.
Workaround or alternative remediation
In the Communication Manager the end-user should set BCMS/VuStats Measurement Interval:hour, so that Basic Call Management
Reporting Desktop reports for one hour historical interval.
Remarks
n/a
Patch Notes
The information in this section concerns the patch, if any, recommended in the Resolution above.
Backup before applying the patch
n/a
Download
n/a
Patch install instructions
Service-interrupting?
n/a
No
Verification
n/a
Failure
n/a
Patch uninstall instructions
n/a
Security Notes
The information in this section concerns the security risk, if any, represented by the topic of this PSN.
Security risks
n/a
Avaya Security Vulnerability Classification
Not Susceptible
Mitigation
n/a