User's Manual
1692 Release R1.00 Readme (November 9, 2009)
Copyright Avaya 2009 All rights reserved
Page 2 of 8
Known issues of Release R1.00
Upgrade/Downgrade:
During the first upgrade the phone will show “no Ethernet”, even if Ethernet is present. This
message can be ignored during this first upgrade.
Phone displays navigation indication arrow with single server feature screen.
Remote Trace Issue:
Phone can’t be traced from the remote location.
Gatekeeper Request (GRQ) Issue:
Phone is not sending GRQ request in particular time interval, when it goes into discovery
mode.
Workaround: Wait for some time, the phone will get registered.
TLS Connection Issue:
TLS connection doesn’t fail even when the duration of the server certificate expires.
Workaround: The issue was identified during the negative test scenario. Phone functionality is
not impacted and will work normally.
Changing the TLSPORT parameter in the settings file or DHCP has no effect on the phone.
Phone does not display the file server address in its DNS name format in System information.
If the network parameter value is set via SSON and *to program then the priority is given to
SSON.
Workaround:
1) Boot the phone up in the existing setup. Change the SSON value by using the Mute Key
Sequence MUTE-7-7-6-6-#. This new value could be either an empty scope option in DHCP
server or an option where the second file server is configured. For example, if current SSON
option is 242 with File Server1 being configured, then by setting another SSON option 176 it
could be used to ask the phone to divert to File Server2.
2) Boot the phone up in the existing setup. Do not let the phone take any SSON value by
disabling it on the phone. Now statically program the required file server address and save. The
phone will come with the modified file server address on automatic reboot.
3) When both SSON and “* to program” are used to configure the same parameter, then the
priority is given to SSON. This could be addressed after having the requirements in place
detailing the order of preference of all the local procedures used to set parameters on the phone
and not just SSON vs “* to program” menu.