Release Notes

Avaya Inc. – Proprietary
Use Pursuant to Company Instructions Page 3 of 8
Release notes overview
BCMRD Release 2.4.1 aims to provide an essential platform refresh. The platform refresh will
enable BCMRD to run on dual core/multi-core computing platforms. This Release Note includes:
• Important information about the Avaya Basic Call Management Reporting Desktop
(BCMRD).
• Scenarios and the corresponding installation instructions and assumptions that you must
consider while installing BCMRD.
• The supported Communication Manager (CM) versions.
• Hints and tips to upgrade to BCMRD R2.4.1
Please refer the Installation guide and User guide in Documents folder inside the media for
information on previously supported platforms, functionality and installation instruction.
What's New
1. Support Dual Core
i. BCMRD server and client applications support Dual/Multi-core x-86 processor in both
co-located and remote client configurations.
ii. To install the service pack refer scenarios provided under the section BCMRD R2.4.1
(Build316) Installation Instructions.
Note: BCMRD R2.4 and later releases are not certified to work on a 64-bit operating system.
2. CM compatibility with 5.0 and 5.1
This release of BCMRD will support CM 5.0, CM 5.1 and backward compatibility with CM
4.0.
3. Enhanced the "Server identification window" in BCMRD
i. The BCMRD Server Identification window is now provided with a tooltip which appears
on mouse-over on server profile that displays the server profile details of the
Communication Manager connected with BCMRD server.
Tooltip displays the following details:
• Username (Used to connect to CM)
• IP address of CM/Switch.
• Port number
• A date when the profile was created
4. Historical reports now can be viewed even though printer is not installed in BCMRD
client machine
Earlier it was mandatory for BCMRD end user to install printer on their machine to view the
Historical reports. When the BCMRD user who does not have the printer installed and starts
the Historical report wizard he gets a message box "Before you can perform printer-
related tasks such as page setup or printing a document, you need to install a
printer. Do you want to install a printer now?" Earlier the wizard would exit when the
user selects No option and there was no other way by which the customer could view
Historical report.
Now the BCMRD is enhanced so that the user can view the Historical report even when he
selects the No option. Thus viewing of Historical reports is independent of whether printer is
installed on the BCMRD client machine.
In addition BCMRD has retained the earlier functionality of installing the printer and viewing
and printing Historical reports if user selects the Yes option.