User guide

10-10 Resolving Problems
Troubleshooting
Scheduled Historical
Report printing did not
occur, and this is not
recorded in the error
log.
If BCMS Vu Server or
Client is closed or if
printer is not operating
when printing is
scheduled, this is not
indicated in the error log.
Error log records only
successful scheduled
printing.
Check error log. If printing
is recorded, find out if
BCMS Vu Server or Client
was closed at the scheduled
time or if printer was not
operating.
Scheduled Historical
Report prints on a
printer that was
removed from the
printer list.
If you remove a printer
from your printer list,
scheduled reports that
are targeted to that
printer will print if the
printer is still on the
network, and you will
not be informed of this.
Change the printer to which
the report is targeted.
Historical Report Problems
Problem Probable Cause Action