User guide

Introduction
Chapter 1
Features of BCMS Vu Software 1-3
Features of BCMS Vu Software 1
BCMS Vu software lets you
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Receive real-time data from the DEFINITY system and display it in
textual and graphical form on a PC monitor
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Print the textual form of this real-time data
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Display real-time data as a Wallboard Display that mimics the
display capabilities of external wallboards used in call centers
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Select the data items you want to display when you define a real-
time report or Wallboard Display
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Redirect the display output of one of the defined Wallboard
Displays to several types of external wallboards
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Specify alerts on real-time data items to provide a visual or
visual/audible indication that the item has crossed the threshold
alert level
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Download DEFINITY system historical data regularly to a database
on the PC
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Display this stored data in a text format and retrieve it through
third-party products
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Print this data
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Access this data from several DEFINITY systems
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Create and print Historical Reports from downloaded historical
data
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Schedule printing of Historical Reports.