User guide

4-10 Configuring BCMS Vu from the Server
Configuring and Managing the
BCMS Vu Software
8. To schedule the download and close the configuration wizard, select
Finish.
If you entered the Switch Connection Configuration Wizard by selecting
Options|Configure|First Time or if this is the first time you have gone
through the wizard, and you want to continue to the Client
Configuration Wizard, select Next.
Note
BCMS Vu software is Year 2000-compliant. You should have
no problems with historical data when the year 2000 begins.
Note
The amount of data you leave in your historical database is a
matter of choice. You will probably want to use a hard disk
with a large storage capacity and save at least five years of
daily data and six months of interval data in order to track
trends effectively. After you decide how long you want to
save historical data, use the formula below to determine
approximately how much disk space you need.
For splits/skills, agents, VDNs and trunk groups measured
by BCMS, the following formula is an approximate guide to
the space required in megabytes for each day’s historical
data:
# splits/skills + # agents + # trunk groups + #VDNs
(370) * BCMS interval in hours
When the interval is a half-hour, use 185 instead of 370 in the
formula.