User guide

10-14 Resolving Problems
Troubleshooting
(continued)
When you try to open a
historical report, the
following error message
appears:
"There is no default print-
er. To install and select a
default printer, open the
Start button, choose Set-
tings. Select Printers and
then select Add Printer."
(continued)
No printer is administered
for the PC. Before you can
open a historical report, a
fictitious printer name must
be administered and made
the default printer, even if
no printer is available to the
PC.
8. In the window with the text
"After your printer is
installed, you can print a
test page so you can
confirm that the printer is
set up properly," select the
radio button next to "No"
and select "Finish."
9. If the printer driver is
already installed on your
hard drive, the printer
administration will be
completed.
If Windows 2000 or NT 4.0
was installed on your hard
drive from a compact disc,
but printer drivers were not
installed, insert the compact
disc that contains the
Windows 2000 or NT 4.0
program into your compact
disc drive. Be sure the
correct path to the drive is
in the text window and
select "Next." The printer
administration will be
completed.
Historical Report Problems
Problem Probable Cause Action