User guide

Introduction
Chapter 1
Differences between R2, Version 1 and R2 Version 2 1-5
Differences between R2, Version 1 and R2 Version 21
Starting with Release 2, Version 2, BCMS Vu software supports connection to
DEFINITY ONE via LAN. For all other DEFINITY systems, a data module is
required for connection.
Differences between R2, Version 2 and R2 Version 31
BCMS Vu software supports connection to DEFINITY ECS and ProLogix via LAN.
For more information, refer to “serverreadme.txt” file on the CD-ROM.
Operating Environment 1
To install BCMS Vu Software R2, you must have at least the following hardware and
software:
For the BCMS Vu Server PC 1
A single-processor Pentium.
Windows NT Server or Workstation with at least Service Pack 4 installed on the
PC.
Windows 2000 Professional or Server.
64 MB of main memory.
Up to 500 MB (512,000 KB) of disk space
*
.
*For splits/skills, agents, VDNs and trunk groups measured by BCMS, the following formula is an
approximate guide to the space required in megabytes for each day’s historical data when the
interval measured is an hour. (When the interval is a half-hour, use 185 instead of 370 in the
formula.)
# splits/skills + # agents + # trunk groups + #VDNs
(370) * BCMS interval in hours