User guide

Troubleshooting the Data Module 10-43
Troubleshooting
Chapter 10
13. Press the Enter key again.
If nothing happens repeat steps 9 through 12.
14. Enter atd<extension>
where <extension> is the hunt group number. In the following example it is
4444.
15. When the “HyperTerminal” window resembles the following illustration,
press <Enter>.
A Login prompt appears.
16. Enter the BCMS Vu Login ID (The BCMS Vu Login ID administered on the
DEFINITY system).
Note
If you chose a COM Port in step 6 that is being used by your PC, but is not
attached to the data module, you cannot type in the “HyperTerminal”
window. Check the cabling between the PC and the data module and
between the data module and the DEFINITY system. Exit HyperTerminal
and restart it before testing the next COM Port.