Remote Access Module 4 User's Guide 38DHB0002UKDS – Issue 2 (09/01/2002)
Contents Introduction....................................................................................................................3 Overview ..................................................................................................................3 Security ....................................................................................................................4 Installation.............................................................................................................
Introduction Overview The Remote Access Module (IND-RAM4) kit is used to provide remote maintenance access to INDeX telephone systems. This guide covers installation and use with the INDeX telephone system The IND-RAM4 is factory pre-set to match the default baud rate of the INDeX system (currently 9600 bps). – Previous Remote Access Module Kits This manual covers IND-RAM4 kits based around the ActionTec modem. For kits based around any other modem refer to the previous issue of this guide.
Security The IND-RAM4 is a useful tool. It allows remote diagnostics of faults and often remote correction without the need for a site visit. However it also allows a direct route into system programming and administration that could be abused. You must take measures to guard this route. You must: – Keep the direct telephone number of the IND-RAM4 links secure. This also applies to the INDeX system passwords. – Keep the INDeX system passwords secure.
Installation 1. Location Requirements The Remote Access Module (IND-RAM4) is designed for wall mounting near the INDeX cabinet containing the CPU Cassette. It requires the following: 1. A switched and fused mains power socket. 2. A standard direct exchange line master socket (this allows the IND-RAM4 to operate independent of the INDeX system's state). 3. A position which leaves the LED indicator lights on the module's front panel clearly visible. Rack Systems Some INDeX systems are installed in a rack.
2. Equipment Supplied & Required Before installing, check that you have all the parts and tools required. Remote Access Module 4 Kit – – – – – – – – The Remote Access Module (IND-RAM4). Internal/External Fax Modem Installation CD. Wall brackets (two) plus screws (four). Plug top 9v DC power supply Telephone line lead (2.5m). Serial Lead (0.5m) (for PC connection only – see pages 9 and 11). This Remote Access Module 4 User's Guide. Other items may be included at Avayas' discretion.
3. Attaching the Mounting Brackets 1. Looking at the base of the IND-RAM4 unit, there are four fixing screws (beneath the four stick-on pads). Note: Do not remove all of these screws at the same time. 2. Remove two of the pads on one side only, undo and remove the fixing screws. Use two of the longer supplied screws to attach one of the mounting brackets (such that the slotted central wall fixing holes are seen from outside the unit); see the illustration on page 5. 3.
4. Mounting the Remote Access Module 4 1. Hold the IND-RAM4 unit against the wall in its intended position. Using the mounting brackets as a template, mark the position of the fixing hole on each side. These are approximately 145mm apart horizontally. 2. Drill and insert two wall plugs and then mount the IND-RAM4 unit on the wall. 3. Connect the serial cable (CAB-RAM) from the units SERIAL INTERFACE (DTE) socket (25-pin D-type) to one of the INDeX cabinet's serial ports (9-pin D-types).
5. Installing for Use With INDeX IVM/CCM The following paragraphs provide the details for instruction details for installation of IND-RAM4 for use with INDeX IVM/CCM. (For details of Network Support Manager and/or KSM Cable, etc. refer to the IVM/CCM Installation Manuals). IVM Server Cassette Installation To install the IND-RAM4 on the IVM Server Cassette (SVRC) perform the following. 1. Insert the CD labeled Internal / External Fax Modem Installation in the CD drive of the Client PC. 2.
IVM/CCM Client Installation To install the IND-RAM4 on the IVM and INDeX CCM Client perform the following. 1. Insert the CD labeled Internal / External Fax Modem Installation in the CD drive of the Client PC. 2. Go to Control Panel and double click on Modems. 3. At the Install New Modem window, tick the box Do not detect my modem and then click on Next. 4. At the Install New Modem window click on Have Disk. 5.
6. Restoring INDeX Remote Access Module Defaults The Remote Access Module is supplied pre-set for operation with an INDeX system at 9600bps. To locally restore the Remote Access Module settings : 1. Using the serial cable (0.5m) supplied with the kit, connect the Remote Access Module to your PC. 2. Ensure that your PC's terminal package is set to 9600bps, 8 bits, no parity and 1 stop bit. 3. Enter the AT string: AT&F&D0&K0Q1E0TS0=1 (where 0 = zero).
Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya, or others.
