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Copyright 2004, Avaya Inc. All Rights Reserved Notice Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change. Warranty Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty.
One or more of the following Mexican national standards, as applicable: NOM 001 SCFI 1993, NOM SCFI 016 1993, NOM 019 SCFI 1998. The equipment described in this document may contain Class 1 LASER Device(s). These devices comply with the following standards: • EN 60825-1, Edition 1.1, 1998-01 • 21 CFR 1040.10 and CFR 1040.11. The LASER devices used in Avaya equipment typically operate within the following parameters: Typical Center Wavelength Maximum Output Power 830 nm - 860 nm -1.
For G350 and G700 Media Gateways: Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Manufacturer’s Port Identifier FIC Code SOC/REN/ Network A.S. Code Jacks Ground Start CO trunk 02GS2 1.0A DID trunk 02RV2-T AS.0 RJ11C Loop Start CO trunk 02LS2 0.
Contents Contents About This Documentation • Audience 9 • Using this documentation 9 • Conventions 10 General 10 Physical dimensions 10 Terminology 10 Typography 10 Commands 11 Keys 11 User input 11 System output and field names 12 • Downloading this book and updates from the Web Downloading this documentation 1 9 12 12 • Safety labels and security alert labels 13 • Related resources 13 • Technical assistance 14 Within the US 14 International 14 • Trademarks 14 • Sendi
Contents • Connecting the USB modems Connecting to collocated servers 24 Connecting to separated servers 24 • High level overview of installation process 25 Installing and cabling the media server complex 2 25 Configuring the media server 25 Translating the IPSIs 25 Installing and cabling the media gateways 25 Completing the installation administration 26 Testing the complete installation 26 Configuring the hardware in the rack 27 28 Single control network 30 Duplicated control netwo
Contents 4 Enabling IPSI duplication (duplicated control network only) 47 Setting alarm activation level 48 Installing the translation file 48 Connecting to the IPSIs • Programming the IPSI circuit packs 5 49 50 Using DHCP addressing 50 Using static addressing 51 • Verifying that IPSIs are translated 54 • Verifying connectivity to media server 55 • Upgrading IPSI firmware version (if necessary) 55 • Enabling control of IPSIs 55 • Verifying license status 56 • Reusing a TN2312AP/BP c
Contents • LED indicators 71 S8700 Media Server LEDs A B Testing the media server LEDs 72 Interpreting the test results 73 LEDs on the back of the media server 73 S8710 Media Server LEDs 74 Avaya Ethernet switch LEDs 76 Uninterruptible power supply LEDs 77 IPSI LEDs 77 Accessing the media server 81 • Connecting to the media server directly 81 • Connecting to the media server remotely over the network 84 • Connecting to the media server remotely over a modem 84 Setting up a dial-u
About This Documentation Audience About This Documentation This documentation, Installing and Configuring the Avaya S8700 or S8710 Media Server (03-300145), provides procedures for installing Avaya Communication Manager on and configuring an S8700 or S8710 Media Server and other control network components.
About This Documentation Conventions To complete the installation, you install the media gateways, using sections in Installing the Avaya G650 Media Gateway (03-300144). Connect the system to the customer’s network using information in Connecting to the IPSIs on page 49.
About This Documentation Conventions Commands Commands are in bold sans serif type. Example Type change-switch-time-zone and press Enter. Command variables are in bold sans serif italic type. Example Type change machine machine_name, where machine_name is the name of the call delivery machine. Command options are in bold sans serif type inside square brackets. Example Type copybcf [-F34]. Keys The names of keys are in bold type. Example Use the Down Arrow key to scroll through the fields.
About This Documentation Downloading this book and updates from the Web System output and field names System output on the screen is in monospaced type. Example • The system displays the following message: The installation is in progress. Field names on the screen are in bold sans serif type. Example • Type y in the Message Transfer? field. Downloading this book and updates from the Web You can download the latest version of this document from the Avaya Support Web site (http://support.avaya.com).
About This Documentation Safety labels and security alert labels Safety labels and security alert labels Observe all caution, warning, and danger statements to help prevent loss of service, equipment damage, personal injury, and security problems. This documentation uses the following safety labels and security alert labels: CAUTION: A caution statement calls attention to a situation that can result in harm to software, loss of data, or an interruption in service.
About This Documentation Technical assistance Technical assistance Avaya provides the following resources for technical assistance.
Introduction 1 1 Introduction These procedures are for installing Avaya Communication Manager and configuring a new Avaya S8700 or S8710 Media Server and associated components in either a Multi-Connect or an IP-Connect configuration. The installation procedures for both models are basically the same; where they differ is noted.
1 Introduction Pre-installation information Pre-installation information Before you go on site Before going on site, make sure the customer has a local area network set up and running and a network administrator available the day of the installation. Before beginning the software installation and media server configuration, make sure you have the filled-out Electronic Preinstallation Worksheet (EPW) on the services laptop. See the Avaya Installation Wizard Web site (http://support.avaya.
Introduction 1 Pre-installation information Downloading license and Avaya authentication files Use the Remote Feature Activation (RFA) to obtain the license and Avaya authentication files. RFA is a Web-based application, available to Avaya employees and authorized Business Partners, that enables you to create and deploy license files for all product platforms. The RFA Web site is at http://rfa.avaya.com.
1 Introduction Equipment specifications Before you start the installation The pre-installation team should have done the following tasks. If they were not all done, do not continue with the installation. • Verify that the open, customer-supplied, EIA-310D (or equivalent) standard 19-inch (48centimeter) equipment racks are properly installed and solidly secured. Make sure that the screws that come with the racks are there. The S8700 Media Server requires a 2-post rack.
Introduction 1 Equipment specifications Table 2, Avaya S8710 Media Server features and specifications, on page 19 outlines the features and specifications of the Avaya S8710 Media Server. NOTE: Some values are shown at maximum configuration. Avaya values are slightly lower then the maximum. .
1 Introduction Required hardware Table 2: Avaya S8710 Media Server features and specifications 2 of 2 Feature Description Environment: Humidity Operating: 10% to 90% Nonoperating: 5% to 85% NOTE: Storage maximum humidity of 95% is based on a maximum temperature of 113° F (45 °C). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa.
Introduction 1 Documentation Table 3: List of required hardware 2 of 2 Comcode Description Number Included 700181050 Formatted 128-MB PCMCIA PCCARD flashdisk (S8700 only) 2 Yes 700290448 Compact 4-slot flash drive (S8710 only) 2 700290430 128-MB compact flash media (S8710 only) 2 Yes Yes 700287964 Avaya Communication Manager CD for Linux Servers 1 Yes Yes 700335797 Documentation for Avaya Communication Manager, Media Gateways and Servers CD (03300151) 1 Yes Yes Yes Yes Yes Yes
1 Introduction Connecting to the customer’s network • Installing and Configuring the Avaya S8700 or S8710 Media Server (03-300145)—this document, providing information on configuring the control network components, testing, and troubleshooting. • The following job aids are also available on the Documentation for Avaya Communication Manager, Media Gateways and Servers CD (03-300151): • Job Aid: Approved Grounds (555-245-772)—job aid providing acceptable methods of grounding equipment.
Introduction 1 Connecting to the customer’s network 5 3 2 RECEIVE LINE AVAYA LINK STAT DAI - 1 DUP MEMORY 2 4 TRANS cadlnetw KLC 051602 Figure 1: CAT5 cable connected to a port on the back of the Avaya S8700 Media Server 1 2 2 1 1 Figure notes 1 To network (nondedicated control network) 2 To network (dedicated control network) Figure 2: CAT5 cable connected to a port on the back of the Avaya S8710 Media Server 3 3 LINC ACTIVE DAL1 DUP MEMORY 2 LINC SYNC TRANS MODE RECEIVE MOD
1 Introduction Connecting the USB modems Connecting the USB modems If you have not connected the modems yet, do so now. ! WARNING: Once you cable the modems to the media servers, do not unplug the modem USB cable on the active server. If the modem must be replaced, replace it when the media server is in standby mode. NOTE: USB and serial modems cannot connect to rotary lines. A Touch Tone line is required. When you configure the media server, you set the modem options.
High level overview of installation process High level overview of installation process The installation process is completed in stages. Some stages can be completed in parallel, and others require that certain tasks be accomplished before the stages can be completed. The order that the particular stages are completed depends on local practice and the personnel available. The high level stages are listed below.
High level overview of installation process Completing the installation administration This stage finishes the installation. Clearing alarms, enabling alarm reporting, backing up the server files, and registering the configuration. This stage always comes at the end of the complete installation. Testing the complete installation This stage verifies the complete configuration operation and is the last task.
Configuring the hardware in the rack 2 2 Configuring the hardware in the rack Once the control network equipment is installed and connected, you must configure the SNMP Modules in each UPS (if Avaya supplied), the SNMP Subagent in the Avaya Ethernet switch (if Avaya supplied), and the two media servers. The first two are to allow that equipment to send alarms (traps) to the media servers.
Configuring the SNMP modules in the UPS Configuring the SNMP modules in the UPS NOTE: These instruction apply only if using a new, Avaya-supplied uninterruptible power supply (UPS) with a simple network management protocol (SNMP) module. Do not use these procedures to set traps on a non-Avaya-provided UPS. NOTE: Because the SNMP module is manufactured by a third party, we do not know which brand, model, or firmware load the factory is shipping.
Configuring the SNMP modules in the UPS To administer the SNMP modules: 1 2 Make sure the UPS is plugged into a nonswitched electrical outlet. Connect the services laptop computer (RS-232 serial port) to the DB-9 connector on the back of the SNMP module for UPS 1 using the DB-9 to DB-9 serial cable supplied with the SNMP module. NOTE: Avaya Terminal Emulation and HyperTerminal are supported terminal emulation applications. 3 4 On the services laptop open a VT-100 terminal emulation session.
Configuring the SNMP modules in the UPS 8 Connect one end of a CAT5 cable to the RJ45 connector on the UPS 1 SNMP module and the other end to the next available port on the Ethernet switch for Control Network A (CNA). 9 Depending on whether a single or duplicated control network is installed (Single control network on page 30 or Duplicated control network on page 30), repeat steps 5 thru 7 for the UPS 2 SNMP module.
Configuring the SNMP subagent in the Avaya Ethernet switch (if used) Configuring the SNMP subagent in the Avaya Ethernet switch (if used) NOTE: These instruction apply only if using a new, Avaya-supplied Avaya Ethernet switch. Do not use these procedures to set traps on a non-Avaya-provided Ethernet switch. NOTE: We do not know which Avaya Ethernet switch model or firmware load the factory is shipping.
Configuring the SNMP subagent in the Avaya Ethernet switch (if used) 4 Administer the terminal emulation port settings: • • • • 5 6 9600 baud No parity 8 data bits 1 stop bit Follow the instructions in the Quick Start Guide Set the following parameters: • IP address and subnet mask of the Ethernet switch(es) — For Ethernet switch for CNA, the defaults are 198.152.254.240, 255.255.0.0. — For Ethernet switch for CNB, the defaults are 198.152.255.240, 255.255.0.0. • IP address of the trap receiver.
Configuring the media server Configuring the media server A new media server comes with a blank hard drive and a bootable CD-ROM with Linux operating system and Release 2.1 of Avaya Communication Manager on it. Use the instructions in Quick Start for Hardware Installation: Avaya S8700 or S8710 Media Server (555245-703) to install the media servers in the data rack. After installing the media servers, you must install the software from the CD onto the hard drive of each media server.
Configuring the media server Powering up the media server 1 S8700: Connect the AC power cord to media server 1 and to UPS 1 to power it up. S8710: Connect the AC power cord to media server 1 and to UPS 1. Press the Power button on the front to power it up. Accessing the media server NOTE: You must place the CD in the drive immediately. 1 Connect the laptop to the services port (port 2 [Eth1]) on the back of the media server using a crossconnect cable.
Configuring the media server Installing Avaya Communication Manager CAUTION: If after you open a Telnet session on the media server and you get a login prompt, you may have a hard drive with software on it rather than a blank hard drive. If that is the case, go to Remastering the hard drive on page 41, then come back to this step. NOTE: Use a telnet session to access the information on the CD. 1 Type telnet 192.11.13.6 and press Enter to view the first screen.
Configuring the media server 4 Select and press Enter to partition the hard drive and reformat the partitions Once the drive is properly configured, the program begins the installation process and reports the progress. These processes can take up to 20 minutes. When the media server is ready to reboot, the CDROM drive drawer opens. You must remove the CD from the drive at this time. The reboot may take up to 3 minutes. The telnet session drops automatically.
Configuring the media server 1 2 Launch the Web browser. In the Address field, type 192.11.13.6 and press Enter to bring up the login Web page. NOTE: The first time you attempt to log in, you get a Web page asking you to install a security certificate. Follow the instructions for your particular browser to accept the certificate. You can also install the certificate on your services laptop computer by following the instructions in your browser’s online help.
Configuring the media server Verifying media server connection to the customer’s LAN (if provided) To verify media server connection to the customer’s LAN: 1 Under Diagnostics, click Ping. 2 3 4 Select "Host Name Or IP Address" and type in the IP address of a computer on the network. 5 6 7 If DNS is administered, type in the host name of a computer on the network. Click Execute Ping. Verify that the ping was successful, indicating that the media server is connected to the customer’s network.
Configuring the media server Configuring the modem 1 2 Under Server Configuration click Configure Server. 3 4 Select Configure individual services and click Continue. Click through until you get to the Specify how you want to use this wizard page In the left menu click Set Modem Interface.
Configuring the media server 5 Select the Change Modem Setting and click Continue. 6 In the AT String field, type the initialization commands appropriate for your modem and country of operation. Click Help for guidance on what to enter. For example, to change the country code to Japan, type AT%T19,0,10. 7 Click Change. The system responds with a message indicating a successfully added modem route. 8 Click Close Window.
Configuring second media server Configuring second media server The procedures for this installation are the same as for configuring the first media server. Repeat tasks Clearing the ARP cache on the laptop on page 33 through Disconnecting from the media server on page 40 for the second media server. Remastering the hard drive CAUTION: This task is not part of the ordinary configuration process and erases any information on the drive.
Configuring second media server 42 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004
Translating the IPSIs 3 Starting terminal emulation 3 Translating the IPSIs These steps are done by issuing SAT commands on a terminal emulation program such as Avaya Native Configuration Manager, Avaya Terminal Emulation, or HyperTerminal. You also can use Avaya Site Administration, part of the Avaya Integrated Management suite, which you can purchase from Avaya. NOTE: You must use Release 1.11 or a later version of Avaya Site Administration, to administer new features in Release 2.
3 Translating the IPSIs Inputing translations Inputing translations Contact the installation personnel responsible for translation input to download the translations. 1 Type save translations and press Enter to save the translations to the hard drive. If the translations are not ready, you may continue with the process, entering minimal translations to verify connectivity to the port networks.
Translating the IPSIs 3 Administering the IPSIs Administering the IPSIs NOTE: This procedure enables the IPSI circuit packs and allows them to control the port networks. 1 Type change system-parameters ipserver-interface and press Enter. change system-parameters ipserver-interface Page 1 of 1 IP SERVER INTERFACE (IPSI) SYSTEM PARAMETERS SERVER INFORMATION IPSI Host Name Prefix: vodka Primary Control Subnet Address: 198.152.254. Secondary Control Subnet Address: 198.152.255.
3 Translating the IPSIs Administering the IPSIs 1 Type add ipserver-interface PNnumber and press Enter to add the IPSI circuit pack information. 2 When using a DHCP server, verify that the fields associated with the Primary IPSI and Secondary IPSI (if equipped) are populated with default data.The Host: and DHCP ID: fields are set by the DHCP server.
Translating the IPSIs 3 Administering the IPSIs Enabling IPSI duplication (duplicated control network only) Enabling IPSI duplication requires that all IPSI-connected port networks have both primary (CNA) and secondary (CNB) IPSI circuit packs. Disabling IPSI duplication requires that all primary IPSI circuit packs be active. 1 Type change system-parameters duplication and press Enter.
3 Translating the IPSIs Administering the IPSIs Setting alarm activation level 1 Type change system-parameters maintenance and press Enter.
Connecting to the IPSIs 4 4 Connecting to the IPSIs NOTE: The media gateways must be installed, connected to each other, and powered up.
4 Connecting to the IPSIs Programming the IPSI circuit packs Programming the IPSI circuit packs IP server interface (IPSI) circuit packs get IP addresses in one of two ways: • Using dynamic host configuration protocol (DHCP), if a dedicated (private) control network • Using static IP addressing, if a nondedicated (public) control network. NOTE: Before beginning, read this procedure to familiarize yourself with it.
Connecting to the IPSIs 4 Programming the IPSI circuit packs Setting the switch ID If you have only one system, the default switch ID is A. The second system would be B and so on. The switch ID is not the media gateway or carrier letter. 1 While the display is flashing, press the button until the switch ID (A through J) shows on the top character of the LED display. When the correct letter shows, stop. It will flash a few times (5 seconds) then stop. The next character down begins to flash.
4 Connecting to the IPSIs Programming the IPSI circuit packs Figure 1: Connecting directly to the IPSI CLK 1 S E R V I C E N E T W O R K 2 3 cadlipsi KLC 031502 4 Figure notes 1 Services laptop 3 NIC adapter cable (if necessary) 2 PCMCIA Network Interface Card (NIC) 4 CAT5 crossover cable to IPSI NOTE: Make sure you have the password before proceeding. 1 2 3 4 Connect the services laptop computer to the top port on the IPSI circuit pack faceplate.
Connecting to the IPSIs 4 Programming the IPSI circuit packs 6 Type ipsilogin and press Enter (abbreviated command = il). NOTE: The craft login used on the IPSI has a different password than the craft login used on the media servers. 7 Log in as craft. Prompt = [IPADMIN]: Type show control interface and press Enter. 8Type show port 1 and press Enter to see the current settings.
4 Connecting to the IPSIs Verifying that IPSIs are translated 16 Type quit to logoff the IPSI. NOTE: Control network settings (IP address, subnet mask, and gateway) become effective when you exit the IPADMIN session. 17 Check the LCD. Verify that it has an I P with a filled-in V showing at the bottom.
Connecting to the IPSIs 4 Verifying connectivity to media server Verifying connectivity to media server 1 2 3 If not already open, open a browser and log in as craft. 4 5 Click Execute Ping. Click Launch Maintenance Web Interface. Under Diagnostics, click Ping and select Other server(s), All IPSIs, UPS(s), Ethernet switches to verify connectivity to these units. Verify that all endpoints respond correctly.
4 Connecting to the IPSIs Verifying license status 1 Type change system-parameters ipserver-interface and press Enter. change system-parameters ipserver-interface IP SERVER INTERFACE (IPSI) SYSTEM PARAMETERS Page 1 of 1 SERVER INFORMATION IPSI Host Name Prefix: Primary Control Subnet Address: 172. 22. Secondary Control Subnet Address: . . 0. . 0 OPTIONS Switch Identifier: A IPSI Control of Port Networks: enabled 2 3 Make sure the IPSI Control of Port Networks: field is set to enabled.
Completing the installation administration 5 Verifying translations 5 Completing the installation administration This section covers the following tasks: • • • • • • • • • • • Verifying translations on page 57 Setting daylight savings time rules on page 58 Setting locations (if necessary) on page 59 Verifying date and time on page 59 Resolving alarms on page 60 Enabling and disabling Ethernet switch ports on page 60 Backing up files to the compact flash media (S8710 only) on page 61 Backing up files to
5 Completing the installation administration Setting daylight savings time rules Setting daylight savings time rules You can set up to 15 customized daylight savings time rules. If you have media gateways in several different time zones, you can set up rules for them on a per-location basis. A daylight savings time rule specifies the exact time when you want to transition to and from daylight savings time. It also specifies the increment at which to transition.
Completing the installation administration 5 Setting locations (if necessary) Setting locations (if necessary) After you set the daylight savings rules, you must set the locations for all media gateways (cabinets). It is possible to have media gateways in different time zones. 1 Type change locations and press Enter.
5 Completing the installation administration Resolving alarms 3 4 5 6 7 8 Verify that the correct rule (number) is displayed in the Daylight Savings Rule field. If correct, press Cancel. If not, go to the Maintenance Web Interface. Under Server, click Set Server Time/Timezone. Verify that the date and time are correct. If not, set it here. Repeat steps 1 through 3. Resolving alarms NOTE: You can only resolve alarms on the active media server. 1 2 3 Under Alarms click Current Alarms.
Completing the installation administration 5 Backing up files to the compact flash media (S8710 only) 2 Select the switch you want to administer and click Submit. 3 4 Locate the port(s) you want to disable and click on the button in the Disable column. Click Submit Changes. Backing up files to the compact flash media (S8710 only) 1 2 Connect the compact flash drive to one of the USB ports on the back of the media server. Insert a 128-Mb compact flash media into the top right slot of the drive.
5 Completing the installation administration Backing up files to the compact flash media (S8710 only) NOTE: You must format the compact flash media before writing to it. 3 Under Data Backup/Restore click Backup Now. 4 Select all applicable data sets. Select Save ACP translations prior to backup to save translations to the media server’s system disk before backing up the data.
Completing the installation administration 5 Backing up files to the PCMCIA flashcard (S8700 only) 5 Select either Local PC Card and Format PC Card, or Format PC Card (the second such selection further down the screen). Use Local PC Card and Format PC Card to format the PC card and back up the data onto it. Use Format PC Card to format new cards or to overwrite an existing card. NOTE: Customer’s may want to back up using another method. 6 Click Start Backup.
5 Completing the installation administration Backing up files to the PCMCIA flashcard (S8700 only) 2 Under Data Backup/Restore click Backup Now. 3 Select all applicable data sets. Select Save ACP translations prior to backup to save translations to the media server’s hard drive before backing up the data. 4 Select Local PC card as the backup method. NOTE: Customer’s may want to back up using another method. 5 64 Click Backup now to back up all data to the PCMCIA flashcard.
Completing the installation administration 5 Telneting to media server Telneting to media server Enabling alarms uses Linux commands through Telnet. 1 2 3 Click Start > Run to open the Run dialog box Type telnet 192.11.13.6 and press Enter. Log in as craft or dadmin (if business partner). Enabling alarms To INADS via modem NOTE: These steps must be done on both media servers. 1 2 Type almenable -d b and press Enter. Type almenable and press Enter to verify that the alarms are enabled.
5 Completing the installation administration Registering the system Registering the system Follow the existing process and procedures to register the Avaya S8700 or S8710 Media Server. Let customers know what the default LAN security settings are; they may want to change them after installation.
Installing the media gateways 6 6 Installing the media gateways In a new installation, the Avaya S8700 or S8710 Media Servers work with only the Avaya G650 Media Gateway. However, an Avaya MCC1 Media Gateway is provided in a multiconnect configuration when a switch node carrier (SNC) for Center Stage Switch (CSS) is required. The MCC1 Media Gateway may contain one port network in the A, B, C, and D positions and the SNC in the E position.
6 Installing the media gateways 68 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004
Testing the media server installation 7 Testing the TN2312BP IPSI circuit pack 7 Testing the media server installation This chapter provides tests for the control network, including • reviewing the status of the configuration. • testing the IPSI circuit packs. In addition, it provides information on the LED status indicators for the media servers, Avaya Ethernet switch(es), uninterruptible power supplies (UPSs), and different circuit packs. See LED indicators on page 71.
7 Testing the media server installation Testing the license file Figure 4: Sample IPSI 01A test results screen—page 1 test ipserver-interface 1a Page 1 TEST RESULTS Port Maintenance Name 01A 01A TONE-BD TONE-BD Alt. Name Test No. Result 46 52 press CANCEL to quit -- Error Code PASS PASS press NEXT PAGE to continue Testing the license file CAUTION: Wait at least 30 minutes after you install the license before you do the test. 1 2 Type test license [short | long] and press Enter.
Testing the media server installation 7 LED indicators LED indicators See the Maintenance Alarms for Avaya Communication Manager 2.1, Media Gateways and Servers (03300190) for detailed alarm and LED descriptions. If a maintenance object begins to fail some periodic tests, the media server generates an alarm. The media server identifies three levels of alarms: • Major Alarms—Failures that cause critical degradation of service and require immediate attention.
7 Testing the media server installation LED indicators Figure 6: LEDs on front and back of S8700 Media Server 1 2 SERVICE 1 3 4 ACTIVE STANDBY 5 6 U2 7 8 5 4 3 2 9 LINE AVAYA LINK STAT TRANS RECEIVE DAI - 1 DUP MEMORY 2 10 11 1 scdlled KLC 030502 Figure notes 1 2 3 4 5 6 Power Configuration fault 7 8 U2 (not defined) 9 LEDs for the NIC ports (some NICs may not have LEDs) Hard drive activity Network activity (CNA) Service—configuration health 4 NIC ports (the numbers indicat
Testing the media server installation 7 LED indicators Using the Maintenance Web Interface, test the LEDs on the front of the media server: 1 2 3 Under Diagnostics, click Test Server LEDs. On the Test Server LEDs screen, click Test LEDs. Observe the Active/Standby and U2 LEDs on your media server and the transmit LED on your duplication card (back of media server) to ensure they are blinking.
7 Testing the media server installation LED indicators S8710 Media Server LEDs The S8710 Media Server has the LEDs shown in Figure 7, LEDs on front panel of S8710 Media Server, on page 74 and Figure 8, LEDs on back panel of S8710 Media Server, on page 75. Currently, there is no method to test the LEDs on the S8710 Media Server.
Testing the media server installation 7 LED indicators Figure 8: LEDs on back panel of S8710 Media Server 1 3 2 3 2 4 3 3 DAL1 DUP MEMORY 2 LINC ACTIVE LINC SYNC TRANS MODE RECEIVE MODE 100 MGz 2 100 MGz iLO 2 1 1 133 MGz VDCI UID 5 8 7 6 msds871c KLC 040604 Figure notes 1 2 3 4 Not used Not used DAL1 fault (AMBER) DAL1 power (GREEN) 5 6 7 8 RJ45 link (GREEN) RJ45 link (GREEN) Active/standby mode (BLUE) Power supply (GREEN) Installing and Configuring the Avaya S8700 or S8710 Med
7 Testing the media server installation LED indicators Avaya Ethernet switch LEDs The Avaya Ethernet Switch P333T has the LEDs shown in Figure 9, LEDs on Avaya P333T Ethernet switch, on page 76: Figure 9: LEDs on Avaya P333T Ethernet switch 51 52 53 54 55 56 57 58 1 2 3 4 5 6 7 8 9 Cajun P333T Switch 10 11 12 EXPANSION SLOT 59 60 61 62 63 64 65 66 FIV 13 14 15 16 LNK COL Tx 17 18 19 20 Rx FDX FC Hspd LAG 21 22 23 24 SYS OPR PWR LAG LAG LAG 1 2 3 4 5 6 7 8 9 10 11 12 13
Testing the media server installation 7 LED indicators Uninterruptible power supply LEDs The Powerware uninterruptible power supply (UPS) front panel has the LEDs shown in Figure 10, LEDs on Powerware 9125 UPS, on page 77: Figure 10: LEDs on Powerware 9125 UPS ledlups KLC 030102 1 2 8 7 3 4 5 6 Figure notes 1 Normal mode indicator 5 Off button 2 Battery mode indicator 6 On button 3 Bypass mode indicator 7 Bar graph indicators 4 Test/Alarm reset button 8 Alarm indicators After plugg
7 Testing the media server installation LED indicators Figure 11: TN2312BP circuit pack faceplate 1 10 2 3 9 4 CLK 8 5 6 N E T W O R K 7 01DR06142246 TN2312AP IPSI 700060643 ckdfips2 KLC 091403 AVAYA S E R V I C E Figure notes 78 1 Red LED 6 Services RJ45 connector 2 Green LED 7 Network Control RJ45 connector 3 Amber LED 8 4-character LED display 4 Yellow LED (Tone Clock status) 9 Pushbutton switch 5 Emergency Transfer LED 10 Slot for maintenance cable Installing and C
Testing the media server installation 7 LED indicators Figure 12: LED display on the IPSI circuit pack—static address 1 CLK S E R V I C E 2 ledlip1 KLC 030502 N E T W O R K Figure notes 1 IPSI has a static IP address 2 IPSI has connectivity and an IP address The display also indicates connectivity (see Figure 13, LED display indicating connectivity status—DHCP address, on page 80).
7 Testing the media server installation LED indicators Figure 13: LED display indicating connectivity status—DHCP address 2 3 4 5 ledlipsi KLC 030502 1 Figure notes 80 Connectivity status 1 2 3 4 5 IPSI is connected to media server no yes yes yes yes IPSI has an IP address no no yes yes no Laptop computer is connected to IPSI services port no no no yes yes Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004
Accessing the media server A Connecting to the media server directly A Accessing the media server To administer the media server, you must be able to access it. Personal computers and services laptop computers equipped with a network interface card (NIC), a terminal emulation program, and a Web browser are the supported access points for accessing the media server for initial configuration, aftermarket additions, and continuing maintenance.
A Accessing the media server Connecting to the media server directly The network connection for the computer is • IP address: 192.11.13.5 • Subnet mask: 255.255.255.
Accessing the media server A Connecting to the media server directly Figure 15: Services laptop computer connected directly to the S8710 Media Server 1 2 3 4 3 3 LINC ACTIVE DAL1 DUP MEMORY 2 LINC SYNC TRANS MODE RECEIVE MODE 100 MGz 2 100 MGz iLO 2 1 1 133 MGz VDCI UID cadlsrv2 KLC 042804 2 1 Figure notes 1 Services laptop 3 NIC adapter cable (if necessary) 2 Network Interface Card (NIC) 4 Black CAT5 crossconnect cable Once connected, you can administer the media server usin
A Accessing the media server Connecting to the media server remotely over the network Connecting to the media server remotely over the network You can access the media server from any computer connected through the LAN. However, make sure the LAN security settings allow remote access. To access the media server, open a Web browser or a terminal emulation application. In the address field, type in the IP address or DNS host name assigned to the media server you want to access.
Accessing the media server A Accessing the Maintenance Web Interface • Type in the appropriate telephone number to access the active server. See the filled-out job aid titled Electronic Preinstallation Worksheet for the customer-supplied telephone number(s). • Under Advanced, select PPP and log on manually. You may have to type in a user name and password, depending on whether or not the media server you are dialing into has a non-null CHAP secret key. Use craft (ignore the password field).
A Accessing the media server Using the command line interface Using the command line interface Telnet: To use a command line interface in a Telnet window: 1 Click Start > Run to open the Run dialog box. • If a direct connection, type telnet 192.11.13.6 and click OK. • If a remote connection, type in the IP address of the active media server. (SAT commands are usable only on the active media server.) 2 When prompted log in.
Accessing the media server A Network configuration Network configuration NOTE: Write down the original settings in case you need to change them back. A new network connection must be configured as follows: NOTE: These instructions are for Windows 2000/XP only. 1 On your computer desktop, right-click My Network Places and left-click Properties to display the Network Connections window.
A Accessing the media server Browser settings Browser settings Connecting directly to the media server NOTE: Instructions are for Internet Explorer 6.0 only. 1 2 3 4 5 Click Tools > Internet Options. Select the Connection tab. In the LAN Settings box (lower righthand), click Advanced In the Exceptions box after the last entry, type ;192.11.13.6 Click OK, then OK, then OK again to close all the dialog boxes.
Troubleshooting an installation B Installing the media server hardware B Troubleshooting an installation This section provides some simple strategies for troubleshooting an installation of a media server.
B Troubleshooting an installation Configuring the media server hardware Configuring the media server hardware Problem Solution Cannot log into UPS subagent - Make sure the SNMP Subagent is installed in the UPS. - Make sure you are connected to the correct Ethernet port. - Make sure you have the correct login ID and password. See the user’s guide that comes with the SNMP Subagent. - Make sure the network card on the laptop is configured correctly.
Troubleshooting an installation B Installing the license and Avaya authentication files Problem Solution No "V" on IPSI LED - IPSI is not connected to Ethernet switch or network. Connect cable to bottom port on IPSI faceplate and to the Ethernet switch or the customer’s network. - Make sure port on Ethernet switch assigned to that IPSI is enabled. "V" on IPSI LED is not filled in - IPSI does not have an IP address assigned to it. - IPSI has not been administered.
B Troubleshooting an installation Installing the license and Avaya authentication files 92 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004
Index A Index A access media server directly, 81 remotely over modem, 84 remotely over network, 84 accessing Maintenance Web Interface, 85 accessing the media server, 34 add IPSI information, 45 media gateways, 44 administer IPSI, 45 IPSI circuit pack, 50 TN2312BP IP Server Interface, 45 alarm activation level setting, 48 alarming setting selected traps, 30 alarms, 71 enabling to INADS via modem, 65 enabling to INADS via SNMP, 65 viewing, 60 ARP cache clearing, 33 attendant console LEDs, 71 Avaya P333T Eth
Index H H hard drive remastering, 41 hardware connecting, 49 high-level overview of installation process, 25 I inputing translations, 44 installation troubleshooting, 89 installation process high-level overview, 25 Installation Wizard using, 36 installing media gateways, 67 software, 35 translation file, 48 IP address set static, 51 use DHCP, 50 IPSI administering, 45 LEDs, 77 program switch ID and cabinet, 50 verify circuit pack version, 55 IPSI information adding, 45 IPSIs enabling control, 55 verify tr
Index S S U S8700 media server LEDs, 71 testing LEDs, 72 S8710 media server LEDs, 74 S8710, equipment specifications, 18 safety labels, 13 saving translations, 44 security alert labels, 13 set alarm activation level, 48 daylight savings rules, 58 location, 59 selected traps (alarming), 30 static IP address, 51 Telnet, 34 set static IP address, 51 software installing, 35 static IP addressing IPSI circuit pack, 50 setting, 51 system output and field names, 12 uninterruptible power supply duplicated contro
Index V 96 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004
