User's Manual

Account presence is not retained after logging off or restarting the IP Deskphone.
Notifications
The IP Deskphone can spontaneously display messages on the screen to report events that
you did not initiate. This includes events such as failure to retrieve a service package and
availability of a new location list.
These spontaneous notifications do not indicate which account is affected by the event. A
message appears to indicate the affected account.
The following figure is an example of an account notification.
Figure 21: Example of an account notification
It is possible for the same event to occur for multiple accounts at the same time, or in quick
succession. In the preceding figure, the accounts are displayed one after the other.
Account selection
There are a number of scenarios where you are prompted to select an account (for example,
logoff, per-account settings, programming keys).
The scenarios fall into the following two categories:
•
Prompts where you must select exactly one account. If only one account is logged on,
the prompt does not appear. The IP Deskphone selects the single account automatically,
and immediately displays the next screen. Otherwise, the primary account is always at
the top of the list, and is highlighted when the prompt first appears.
• Prompts where an all or none option is available.
Pressing an account line key highlights the corresponding item in the account list. If no
selection is made in a certain amount of time, the prompt acts as if you pressed the Back
Context-sensitive soft key, canceling whichever operation required selection of an account.
Notifications
SIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013 165