User guide

Installing the i2050 Software Phone 25
Internet Phone User Guide Nortel Networks
Features Overview
The i2050 Software Phone is a Voice over IP application that allows people to
communicate over the LAN and WAN from their PCs. It combines the rich set of
classic telephony services of the switch along with PC resident directory
capabilities.
At a glance, the i2050:
• offers the rich set telephony services of the switch
• offers the "universality" of a Windows-based application (Windows 2000,
Windows 98)
• encapsulates the operation of the i2004, providing all i2004 functionality in a
familiar interface wrapper. The i2050 provides:
• Quality of Service (QoS) and authentication
• automatic detection of call server location using DHCP
• access to features and services provided by the network (such as call
features, calling line identification and voice mail)
• reduces the number of wires required to the desktop by eliminating the need
for separate computer and telephone wires
• presents an intuitive, flexible interface including:
• slide out trays to provide access to frequently used features and services
• retractable trays to provide a smaller interface with full operational
capabilities for a single line
• viewable line status
• 10 item lists for quick dial and call log access from both the main and
system tray interface
• user customizable interface and directories
• multilingual interface (English, French, and local language)
• programmable macro functions for programming lengthy dialing patterns
• hotkeys to map the computer keyboard to application buttons
• can be operated from the Windows system tray, allowing the user to take and
place calls without interrupting other work
• includes a directory application which provides "one-click" direct dialing,
access to a variety of directory types, quick dial lists, incoming and outgoing
call logs
• interfaces with TAPI applications such as Outlook and ACT!
• provides immediate answers to user questions through online help